Credentialing Coordinator
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Job Description
Credentialing Coordinator managing onboarding and credentialing records for clinical staff at DAP Health, a nonprofit healthcare provider. Tracking documents, expirations, verification workflows, and audit-ready files.
Responsibilities:
- Support the Credentialing Department with administrative, communication, and document-collection activities for onboarding, credentialing, recredentialing, and privileging of clinical staff
- Serve as the primary administrative contact for new staff during onboarding
- Communicate credentialing expectations and follow up on outstanding documents
- Coordinate communication between Credentialing, People Operations, department leaders, and external licensing or training entities
- Request, collect, track, organize, and verify required documents
- Monitor expirations of licenses, DEA credentials, and life support certifications
- Maintain logs, spreadsheets, checklists, and credentialing databases
- Compile credentialing documents for review and organize files according to HRSA best-practice standards
- Coordinate meeting schedules, committee packet deadlines, and communication timelines
- Provide status updates, identify documentation gaps, and streamline administrative workflows
- Maintain audit-ready credentialing files supporting HRSA Operational Site Visits and FTCA requirements
- Assist staff with document needs and process questions
- Collaborate with internal teams to support smooth onboarding and timely start dates
- Support continuous quality improvement efforts within the credentialing department
Requirements:
- Knowledge of healthcare regulations, including those related to Medicare, Medicaid, and commercial insurance plans
- Strong organizational and communication skills
- Attention to detail and ability to manage multiple tasks simultaneously
- Proficient in Microsoft Office Suite
- Minimum of two (2) years of experience in clinical credentialing
- Experience working with credential software such as MD Staff, preferred
- Ability to lift 50 pounds and move from place to place
- Ensures compliance with policies and procedures related to safe work practice
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