Credit Manager – Area
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Credit Manager leading remote credit operations, collections, and risk management for US Foods, a major foodservice distributor. Managing teams, KPIs, process improvements, and strategic credit initiatives.
Responsibilities:
- Lead through the credit function and collaborate and negotiate with leaders at all levels
- Administer and implement credit policies, procedures, and best practices
- Oversee credit risk investigations, approve credit terms and limit extensions, and manage complex larger accounts
- Manage an Accounts Receivable portfolio of 5,000 customers and $50MM in annual revenue
- Serve as primary Credit liaison to the Area President and team
- Collaborate with an offshore management partner and oversee process reviews, inquiries, and guidance
- Participate in monthly performance reviews and conduct formal performance appraisals
- Ensure training protocols and standardized shared-services processes are delivered
- Coach credit leadership team members and develop talent
- Set and review quantitative and qualitative expectations
- Meet with Territory Managers and Area teams to discuss credit expectations
- Attend District and General Sales meetings and build collaborative networks
- Handle escalations according to established matrices and best practices
- Manage all facets of collection and approve credit applications within policy limits
- Coach underperforming associates and implement Process Improvement Plans as needed
- Oversee Supervisor functions and onboarding
- Standardize credit processes and leverage automation to improve workflow efficiency and quality
- Deliver technology- and process-focused projects aligned with the strategic roadmap
- Conduct role effectiveness reviews and manage internal/external customer surveys
- Research and analyze data, identify trends and issues, and develop recommendations
- Drive operational efficiencies through quality performance, training initiatives, and associate scheduling
- Build, track, and share standard KPIs
- Participate in annual budgeting and drive financial fitness
- Define talent strategy, including hiring, performance management, and succession planning
- Develop technology roadmaps and benchmarking initiatives
- Create and present business cases including budgets, resources, and ROI
- Maintain an Individual Development Plan and participate in US Foods’ performance management process
- Lead a team of up to 18 associates, including 1–3 direct reports and 15 Managed Services associates
Requirements:
- 4 years’ experience supervising and leading onsite and remote associates required
- 5 years’ experience working in Finance or Credit/Collections required
- 5 years’ experience using web-based and mainframe systems required
- Experience facilitating presentations to internal and external stakeholders
- Experience developing, tracking, and utilizing KPIs to identify process improvements
- Intermediate MS Office skills required
- Highly proficient Excel skills, including pivot tables and VLOOKUP
- Proficiency using web-based and mainframe systems; Data Warehouse databases, SharePoint, and Salesforce preferred
- Strong verbal/written communication and interpersonal skills
- Strong negotiation and persuasion techniques
- Critical thinking and complex problem-resolution abilities
- Ability to analyze data and situations and draw appropriate conclusions
- Ability to manage the credit function for multiple Areas
- Ability to build collaborative networks and share best practices
- Strong emotional intelligence
- Ability to provide thoughtful leadership to internal customers and connect externally with customers
- Ability to travel up to 10%
- High School Diploma or GED required
- Credit Business Associate (CBA) Certification desired
- Food service or similar distribution experience desired
Benefits:
- Annual incentive plan bonus
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term disability
- Long-term disability
- Employee stock purchase plan
- Life insurance
- Fully remote, home-based work environment
- Professional learning and development initiatives
Similar Jobs
Senior Manager – Commercial Supply Planning
Commercial biotechnology supply-planning leader overseeing S&OP, inventory, procurement, and supplier forecasts. Ensuring continuous supply for Celcuity’s targeted cancer therapies.
Alliances Manager
Alliances Manager developing airline alliances, code-shares and frequent-flyer partnerships for Denver-based Frontier Airlines. Modeling revenue, negotiating contracts and supporting distribution integrations.
Records Manager
Records Manager building controlled archives and knowledge-review systems. Using approved AI tools while personally verifying records, risks, and governance decisions.
District Manager
District Manager leading Bagel Brands’ Kansas multi-unit bakery operations. Developing managers, driving sales and profit, and coordinating new store openings.
Business Banking Market Manager, Chicago Metro Market
Payment Solutions Market Manager developing merchant-services sales for U.S. Bank’s Chicago-area business banking customers. Building pipelines, executing campaigns, and managing bank-partner relationships.
Performance Manager, Team Lead
Performance Manager Team Lead coaching Customer Success Managers and managing dealership accounts. Driving retention, growth, onboarding, and product adoption for Motive, a dealership website platform.
Payment Posting & Reconciliation Manager
Cash Posting Manager evaluating ERA, EOB, and reconciliation AI outputs for Mercor’s healthcare AI partners. Annotating results to improve next-generation revenue-cycle systems.
Senior Manager, Payment Integrity Program Development – Clinical & Facility Specialist
Payment integrity manager creating automated clinical claim edits for Devoted Health’s senior-care platform. Applying RN, coding, Medicare, and multi-setting billing expertise.
Health & Safety Manager
Health & Safety Manager leading risk reduction, audits, and compliance across TJX Canada’s Western Canadian retail stores. Partnering with operational leaders to strengthen safety culture and incident prevention.
Applications Manager – Service Manager
Applications/Service Manager operating and improving business applications for a Zürich client. Coordinating releases, incident resolution, interfaces, documentation, and data maintenance.
Regional Manager
Regional Manager generating mutual-fund sales among the American Muslim Community for Saturna Capital’s Islamic-finance investment business. Managing DFW relationships, client AUM growth, financial planning, and regional travel.
Manager, Network Management – Performance
Provider network manager leading recruitment, retention, contracting, and fee schedules for Liberty Dental Plan’s dental networks. Managing staff and cross-functional provider operations.
Onboarding Team Manager
Onboarding Team Manager leading client transitions to NetCov’s managed IT and cybersecurity platform. Managing onboarding specialists, integrations, project delivery, escalations, and client success.
Senior Manager – Front Office Solutions
Senior IT manager leading CAA’s customer-facing Salesforce, CRM, portals, and digital platforms. Driving strategy, delivery, operations, and engineering leadership across front-office technology.
Prior Authorization Manager
Prior Authorization Manager overseeing medication approvals and compliance for Polaris Pharmacy Services, an independent pharmacy-services provider. Leading teams, optimizing workflows, and coordinating with providers and insurers.
Onboarding Team Manager
Onboarding Team Manager leading client transitions onto NetCov’s managed IT and cybersecurity platform. Managing specialists, integrations, project delivery, escalations, and client success.
Senior Manager – Front Office Solutions
Senior manager leading CAA's front-office technology strategy, Salesforce ecosystem, and customer-facing platforms. Driving enterprise delivery, operations, and engineering teams across transportation and logistics solutions.
Website Performance Manager
Website Performance Manager owning website relationships for Team Velocity, a full-service automotive marketing agency. Improving dealership site performance, retention, reporting, and application growth.
Website Performance Manager
Website Performance Manager owning dealership website relationships for Team Velocity, an automotive marketing agency. Driving retention, reporting, product enhancements, and portfolio growth.
Website Performance Manager
Website Performance Manager owning website relationships for automotive dealerships at Team Velocity, a full-service automotive marketing agency. Driving retention, reporting, enhancements, and portfolio growth.