CRM – AI Manager
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Job Description
CRM/KI Manager maintaining databases, CRM systems, and data quality for Germany’s stroke-support foundation. Coordinating artificial-intelligence applications and supporting teams with digital solutions.
Responsibilities:
- Manage database and CRM systems
- Monitor data quality, maintain data records, and improve and document structures and processes
- Prepare analyses and statistics for specialist departments
- Manage data imports and interfaces, and administer user permissions
- Analyze data and system errors, identify root causes, and develop appropriate solutions
- Train and support the team on database and CRM-related questions
- Collaborate with external service providers and software vendors
- Coordinate and promote the use of artificial intelligence, and develop applications for the foundation’s work
Requirements:
- Completed vocational training or a degree in IT, data management, business information systems, or a related field
- Experience with databases and CRM systems, as well as SQL and database queries
- Proficiency in Microsoft Office and Microsoft Teams, particularly Excel
- Understanding of data structures and interfaces, along with a strong focus on data quality
- Knowledge of digitalization and artificial intelligence
- Structured, meticulous, and independent working style
- Clear and effective communication, teamwork, and a strong service orientation
- An open and comfortable approach when working with people affected by stroke
Benefits:
- Fair compensation and additional benefits
- Flexible working hours
- Attractive employment conditions and working environment
- Meaningful work that makes a positive difference
- Team-oriented environment
- Professional development opportunities
- Health and sports programs
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