CRM, Marketing Coordinator
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote CRM and marketing coordinator onboarding London lettings clients to utility services. Managing client communications, databases, social media, marketing content, and AI-enabled workflows.
Responsibilities:
- Manage end-to-end onboarding for new clients
- Issue order forms and configure electricity, gas, water, and broadband accounts
- Confirm active service status before client move-in dates
- Respond to incoming client queries promptly and warmly according to response-time standards
- Maintain accurate and current internal systems and client tracking databases daily
- Chase and resolve billing and direct debit issues with clients and utility suppliers
- Plan and prepare social media content
- Keep brand platforms active and on-brand
- Develop marketing materials for clients and partners
- Use Claude and other AI platforms to draft client communications, update administrative systems, and schedule social media content
Requirements:
- Excellent command of written English with a warm, professional manner suitable for high-end market clients
- Demonstrated interest in social media and marketing, with hands-on experience running channels or creating content (professionally or personally)
- High level of personal organisation, attention to detail, and ability to manage concurrent priorities without compromising output
- Comfort and confidence in learning and using digital tools
- Willingness to adopt AI platforms like Claude daily; full training provided
- Remote working capability with complete availability during UK business hours
- Previous experience in customer service, client coordination, lettings, or property administration
- Proficiency with Facebook, Google Workspace, LinkedIn, WhatsApp, and Claude
Benefits:
- Full operational training on internal systems, billing tools, and AI platforms
- Fast-growing, team-focused culture offering accessible leadership and genuine long-term progression
- Opportunity to shape and expand the company's social media and marketing presence over time
Similar Jobs
Property Client Success Specialist
Remote client success specialist managing utility onboarding and billing for London lettings and sales clients. Supporting tenants and landlords during UK business hours.
CRM Marketing Specialist
CRM Marketing Specialist deploying Braze email, SMS, and lifecycle journeys for Delta Defense. Supporting automation, segmentation, QA, and cross-functional campaign execution.
Partner Success Manager
Partner Success Manager managing Insurity’s SaaS insurance partner ecosystem. Driving onboarding, joint GTM pipeline, program operations, and AI automation improvements.
Partner Success Manager
Partner Success Manager managing Insurity’s insurance SaaS partner ecosystem. Driving onboarding, joint GTM activities, pipeline growth, and AI-enabled partner operations.
CRM Manager
CRM Manager driving personalized email, SMS, and push campaigns for a global sports organization. Optimizing fan lifecycle journeys through testing, analytics, and automation.
Manager, Client Success
Cyber Operations Client Success Manager leading client relationships, escalations, and service delivery for cybersecurity provider Optiv. Managing lifecycle operations, reporting, contractual compliance, and team development.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for J&J Neuroscience therapies. Managing access, fulfillment, and payer relationships across the Boston-area territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access relationships across Albany, Buffalo, Rochester, and Syracuse.
Field Reimbursement Manager – Neuroscience, Patient Engagement, Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access support across the Portland, Salem, and Boise territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting provider reimbursement and patient access to Johnson & Johnson neuroscience therapies. Managing a Denver-area territory spanning Colorado and Nebraska.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting reimbursement and patient access for Johnson & Johnson neuroscience therapies. Educating providers and resolving payer, fulfillment, and affordability barriers across the Los Angeles territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting Texas healthcare providers with reimbursement and patient access to Johnson & Johnson neuroscience therapies. Managing field relationships, access barriers, and payer processes across the San Antonio territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers on reimbursement and access for Johnson & Johnson neuroscience therapies. Supporting Pittsburgh-area accounts and resolving patient affordability barriers.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access support across Manchester, Springfield, Worcester, and Portland territories.
Field Reimbursement Manager – Neuroscience, Patient Engagement & Customer Solutions
Field Reimbursement Manager educating Los Angeles healthcare providers on reimbursement and patient access. Supporting Johnson & Johnson neuroscience therapies across payer and fulfillment challenges.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson Neuroscience therapies. Managing access support across the Kansas City, Wichita, and Topeka territory.
Field Reimbursement Manager – Neuroscience, Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting provider reimbursement and patient access for Johnson & Johnson neuroscience therapies. Educating HCPs, resolving coverage barriers, and managing the Edison territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager helping providers secure access to Johnson & Johnson neuroscience therapies. Educating healthcare offices on reimbursement, coding, coverage, and affordability solutions.
Field Reimbursement Manager, Neuroscience – Patient Engagement, Customer Solutions
Field Reimbursement Manager helping J&J Neuroscience patients overcome reimbursement and access barriers. Educating providers and coordinating support across a multistate territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement, Customer Solutions
Field Reimbursement Manager educating healthcare providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access support across Atlanta and South Carolina territories.