Customer Project Manager V
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Job Description
Customer Project Manager V at ZincFive coordinating battery energy storage system projects for high customer satisfaction with a focus on quality and delivery.
Responsibilities:
- Manages and coordinates to ensure completion of battery energy storage system installation and commissioning projects
- Key point of contact for the customer and stakeholders and responsible for the project from inception to completion including post project feedback and evaluation
- Support project planning from pre-sales through post sale installation and commissioning
- Cooperates and works closely with internal and external stakeholders associated with the project
- Responsible for developing project budget prior to sale and managing to the quoted budget through project completion
- Maintains regular communication of project status and potential material changes to the technical requirements, project timeline or budget to ZincFive management
- Supports integration, planning and execution with 3rd party equipment
- Ensures a smooth and professional transfer of the project to the designated long term service organization
- Cooperates closely with other stakeholders Project Managers to provide mutual support where necessary
- Organizes and facilitates meetings to ensure smooth project execution
- Contributes best practices to the corporate project management function including processes and SOP’s
- Organizes Pre-delivery Inspection or Factory Acceptance Test visits
- Visits assigned projects in the field, up to 50% of his/her time
- Provides technical support/advice to customers/stakeholders either directly or by coordinating company subject matter experts
- Maintains a database of all project records
- Cooperates closely with Sales, Marketing, Operations, Service and Engineering and ensures successful project completion
Requirements:
- Bachelor’s degree in electrical engineering, power systems or a related field, or equivalent years of experience
- Minimum 7-10 years of experience in customer project management for power systems
- Excellent customer management skills for both verbal and written communication
- Proficient in Microsoft Office and Project as well as other software required for project management
- Organized with attention to detail
- Excellent time management and organizational abilities
- Excellent interpersonal skills
- Ability to work with multiple stakeholders to manage projects to completion
- Ability to coordinate the efforts of various teams to provide the right skills at the right time for successful project management
- Experience with and ability to manage project change management and risk mitigation
Benefits:
- medical
- dental
- vision
- life insurance
- 401k
- paid sick time
- paid time off for vacation
- paid holidays
- paid community service days
- professional/personal learning program
- applicable state/federal paid family leave
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