Customer Service Representative
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Job Description
Customer Service Representative handling customer inquiries for retirement services. Delivering high-quality service and support in a dynamic environment with a remote schedule.
Responsibilities:
- Answer an average of 45-55 inbound calls per day
- Deliver exceptional customer service while adhering to Attendance guidelines
- Active participation and successful completion of customer service training
Requirements:
- High School Diploma
- 1+ years of customer service experience
- Flexible/Adaptable
- Excellent interpersonal and communication skills
- Ability to research and effectively utilize available knowledge/ product resources
Benefits:
- medical
- dental
- vision
- 401(k) plan
- paid time off
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