Customer Service Representative, Norwegian Speaking
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Job Description
Customer Service Representative for the Online Retail Department assisting Norwegian-speaking clients. Providing customer support through phone, email, and live chat while collaborating with team members.
Responsibilities:
- Provide exceptional customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat.
- Effectively address customer inquiries, concerns, and complaints regarding online retail products.
- Maintain a friendly and professional demeanor in all customer interactions.
- Document customer interactions accurately to support service improvement initiatives.
- Collaborate with team members to resolve issues and enhance customer satisfaction.
- Participate in training sessions to stay informed about product offerings and customer service best practices.
Requirements:
- Fluency in Norwegian (both written and spoken) is essential.
- Strong commitment to providing outstanding customer service.
- Prior experience in customer service or retail is an advantage, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently as well as part of a collaborative team.
- Proactive attitude with strong problem-solving skills.
- Willingness to learn and grow within a supportive and dynamic work environment!
Benefits:
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
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