1,537 Remote Customer Support Jobs
Explore top remote customer support jobs and find flexible roles such as on Kickstart Remote. Work from anywhere and advance your career today!
Customer Service Representative, PT
Customer Service Representative at FMG handling financial tech inquiries via phone and email. Engaging with clients and resolving their inquiries while promoting a supportive work environment.
Product Support Specialist – Tier 1, Tier 2
Product Support Specialist ensuring the reliability of a cutting-edge SaaS platform. Serve as a technical expert, diagnosing complex issues and supporting customer success.
Health Care Customer Support Specialist
Customer Service Specialist engaging with clients in the Health Care Industry. Handling inquiries and ensuring customer satisfaction through various communication channels.
Health Care Customer Support Specialist
Customer Support Specialist working remotely for SnappyCX, providing customer service in the health care industry. Handling inquiries, scheduling appointments, and ensuring customer satisfaction.
Client Support Specialist
Client Service Associate managing healthcare accounts with oversight from senior management. Engaging in implementation, administration, and client communication for optimal service delivery.
Sales & Account Support Specialist
Sales & Account Support Specialist delivering operational, marketing, and administrative support to CTP Sales and Account Management teams for revenue growth. Collaborating on marketing initiatives and maintaining client materials.
Customer Service Specialist
Customer Service Specialist ensuring customer satisfaction and providing professional service for Cencora customers. Generating outbound calls and managing inquiries for low-volume accounts.
Bilingual Support Specialist, English/Spanish
Support Specialist on the AVS Operations Team for financial institutions and government agencies. Managing training and inquiries to ensure efficient operations and compliance.
Paralegal
Tech-savvy Paralegal managing customer success role at Codekeeper. Focus on legal drafting, customer communications, and technical support in a fast-paced environment.
Customer Support Manager
Manager of the Customer Support team at Posit enhancing the customer experience through guidance and improvements. Leading a collaborative team and supporting customer interactions with technical expertise.
Customer Support Specialist
Customer Support Specialist providing timely support regarding clinical application processes and technology tools for GE HealthCare. Collaborating with teams to enhance the learner experience in the US & Canada.
Customer Support, Online Business Support – Yoga Studio, Online Course
Virtual Assistant supporting a well-established yoga studio and online initiatives. Responsibilities include customer service, marketing coordination, and course support.
Licensed Customer Service Lead, Agency Experience
Licensed Customer Service Team Lead ensuring efficient service handling and team development for a digital insurer focused on home coverage. Managing real-time workforce adherence and technical support.
Peer Support Specialist
Peer Support Specialist providing transformative care to patients with mental health diagnoses at aptihealth. Engaging with patients through direct communication and support via phone and video.
Bilingual Customer Service Agent
Bilingual Customer Service Agent processing orders and managing inquiries from customers in Canada. Collaborating with internal teams to facilitate order management and resolution of discrepancies remotely.
Client Support Specialist
Client Support Specialist for Internet Testing Systems, providing support for online assessment solutions. Handling customer inquiries across phone, email, and chat in a dynamic work environment.
Customer Experience Representative
Customer Experience Representative at a leading eCommerce company from Colombia. Engaging with Customers and Creators through various communication channels, resolving inquiries and improving site experience.
Customer Service Representative
Customer Service Representative supporting non-emergency medical transportation for members' inquiries and service requests. Ensuring timely and accurate processing of customer reservations.
Bilingual Customer Services Representative
Bilingual Customer Service Representative handling healthcare billing inquiries and patient calls. Resolving concerns and explaining medical bills from a remote position.
Customer Care Specialist
Customer Care Specialist ensuring exceptional service and support for patients and healthcare providers. Collaborating with internal teams to resolve issues efficiently in a remote setting.
Remote customer support salary expectations & hiring insights
Looking to build your career in customer support?
According to our job data analysis, the average remote customer support salary is $50,389 per year, based on insights from over 1,537 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote customer support continues to grow rapidly, with top companies like Patrique Mercier Recruitment and apply2day hiring globally.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Entry-level | $52,500 |
| Junior | $49,913 |
| Mid-level | $38,997 |
| Senior | $47,662 |
| Lead | $89,171 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (17.2%) as the must-have skill for remote customer support roles. SQL (11.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
17.2%
11.6%
5.8%
5.0%
4.7%
Companies leading remote hiring
Organizations such as Patrique Mercier Recruitment (28), apply2day (17), CBREX (15), Concentrix (13), and CBREX (12) have published the most openings lately, offering a snapshot of the employers investing in distributed customer support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed customer support openings, capturing 67.0% of the listings we track. 🇵🇭 Philippines adds another 10.0%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
187 listings
28 listings
25 listings
23 listings
16 listings
Education trends
High School remains the most frequently cited credential, appearing in 59.0% of verified postings. Bachelor Degree requirements show up in 31.6% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
59.0% of postings
31.6% of postings
7.3% of postings
1.2% of postings
0.8% of postings
Ask our talent partners
FAQs about Customer Support
Quick answers we share most often with job seekers exploring customer support paths.
Question 1What skills do you need to get a remote Customer Support job?
You need strong communication skills and technical abilities like SQL for data queries or ServiceNow for ticket management. Familiarity with cloud platforms or ERP systems also makes you a competitive candidate for these roles.
Question 2What qualifications do you need to get a remote Customer Support job?
Most positions require a bachelor's degree and proven experience in a customer-facing role. Technical support jobs often prefer candidates with specific knowledge in tools like ServiceNow or cloud services.
Question 3What are the responsibilities of someone who does a remote Customer Support job?
Your main tasks include answering customer inquiries, troubleshooting technical issues, and managing support tickets through a system like ServiceNow. You also document solutions and escalate complex problems to specialized teams.
Question 4What are the benefits of a remote Customer Support job?
A key benefit is the flexibility to work from anywhere, which often improves work-life balance. Many companies also offer competitive pay and opportunities for professional development and career growth.
Question 5What does a typical day look like for a remote Customer Support professional?
Your day typically starts by checking a shared queue for new support tickets in a system like ServiceNow or Zendesk. You then spend time resolving these issues through live chat, email, and phone calls with customers.
Question 6What tools do remote Customer Support teams commonly use?
Teams regularly use help desk platforms like ServiceNow or Zendesk to manage customer interactions. They also rely on communication tools like Slack and knowledge bases to share information and resolve issues quickly.
Question 7How can you grow your career as a remote Customer Support professional?
You can advance by mastering technical skills like SQL, cloud services, or a programming language like Go. Pursuing specializations in areas like ERP support or team leadership also opens doors to senior roles.
Question 8Why is Customer Support important in remote-first companies?
Support teams are the primary point of human contact, directly shaping the customer's experience and brand perception. Their feedback is vital for product teams to improve software and service reliability.