980 Remote Customer Support Jobs
Explore top remote customer support jobs and find flexible roles such as on Kickstart Remote. Work from anywhere and advance your career today!
Executive Vice President, Sales and Customer Experience
Executive Vice President overseeing Sales and Customer Experience at Radian, focusing on strategic growth and customer satisfaction initiatives.
Customer Service Representative
Customer Service Representative providing excellent support by assisting policyholders with claims and policy information at American Income Life. Handle high-volume calls while maintaining department standards.
Technical Sales Support Specialist – East Coast
Technical Sales Support Specialist at Epta bridging sales and technical support for clients. Providing product knowledge and ensuring customer satisfaction in the commercial refrigeration sector.
Customer Services Portal Specialist
Customer Services Portal Specialist at Philips supporting scalable service operations and driving improvements for user adoption. Requires experience with Salesforce customer communities and operational workflows.
Customer Support, Operations Lead – AI-First
Customer Support & Operations Lead making support fast and scalable for outdoor hospitality marketplace. Leading a team and improving workflows using AI in a fully remote role.
Customer Support Agent
Customer Support Agent ensuring customer satisfaction by addressing inquiries and resolving issues. Passion for iGaming and eSports is essential, with remote work flexibility.
Head of Customer Experience – Success Management
Lead Customer Experience & Success Management at Member Solutions, a SaaS provider for membership-based businesses in Canada, focusing on client retention and revenue growth.
Customer Service Representative – 2nd Shift
Customer Service Representative for Tramec, LLC handling orders and customer inquiries via phone and email. Ensuring compliance and maintaining organized records in a supportive role.
Enterprise Customer Experience Manager
Enterprise Customer Experience Manager drives strategic growth and satisfaction for Guideway Care’s highest-value customers through collaboration and operational excellence.
Customer Support Manager
Manager of Software Support at Anju Software overseeing a team for clinical trial software support. Driving operational excellence and AI-augmented workflows for improved customer interactions.
Customer Care Coordinator – Contract
Customer Care Coordinator providing customer support through email inquiries for luxury brands with proactive, tailored responses on orders and deliveries.
University Associate – Data Management, Customer Service
Data management and customer service role focused on Open Enrollment processes for Georgetown University. Involves processing waivers, updating systems, and supporting communications with students and parents.
Customer Service Representative
Customer Service Representative supporting customer inquiries primarily through a ticketing system. Ideal for organized and proactive individuals comfortable with independent problem-solving.
Senior Customer Experience Specialist
Customer Experience Senior Specialist delivering responsive support across account, product, and technical inquiries. Collaborating with Engineering and Product teams for customer insights and onboarding.
Billing and AR Support Specialist – Part-Time, Contract
Billing & AR Support Specialist assisting with daily billing and accounts receivable activities for a logistics company. Ensuring accurate documentation, timely billing, and seamless cash flow in a fast-paced environment.
Technical Application Support Specialist II
Technical Application Support Specialist managing technical support requests and ensuring application stability. Collaborating with internal teams to troubleshoot issues and manage backend configurations.
Customer Support Specialist
Customer Support Specialist managing customer inquiries for Wayvia, ensuring timely resolutions and exceptional service in a remote capacity. Addressing technical queries and guiding customers on product functionality.
Customer Care Specialist I – Contractors
Customer Care Specialist providing assistance to members and providers with routine inquiries about health services for TrueCare. Focused on claims processing and member benefit education.
Field Training and Product Support Specialist
Field Training and Product Support Specialist conducting training for automotive film installation. Delivering technical support and training in the Central Time Zone with extensive travel required.
Director, Customer Experience
Leading strategy and performance of the Digital Adoption team at ClickUp for enhanced customer experience. Drive customer satisfaction and operational excellence through an AI-first approach.
Remote customer support salary expectations & hiring insights
Looking to build your career in customer support?
According to our job data analysis, the average remote customer support salary is $50,389 per year, based on insights from over 1,537 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote customer support continues to grow rapidly, with top companies like Patrique Mercier Recruitment and apply2day hiring globally.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Entry-level | $52,500 |
| Junior | $49,913 |
| Mid-level | $38,997 |
| Senior | $47,662 |
| Lead | $89,171 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (17.2%) as the must-have skill for remote customer support roles. SQL (11.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
17.2%
11.6%
5.8%
5.0%
4.7%
Companies leading remote hiring
Organizations such as Patrique Mercier Recruitment (28), apply2day (17), CBREX (15), Concentrix (13), and CBREX (12) have published the most openings lately, offering a snapshot of the employers investing in distributed customer support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed customer support openings, capturing 67.0% of the listings we track. 🇵🇭 Philippines adds another 10.0%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
187 listings
28 listings
25 listings
23 listings
16 listings
Education trends
High School remains the most frequently cited credential, appearing in 59.0% of verified postings. Bachelor Degree requirements show up in 31.6% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
59.0% of postings
31.6% of postings
7.3% of postings
1.2% of postings
0.8% of postings
Ask our talent partners
FAQs about Customer Support
Quick answers we share most often with job seekers exploring customer support paths.
Question 1What skills do you need to get a remote Customer Support job?
You need strong communication skills and technical abilities like SQL for data queries or ServiceNow for ticket management. Familiarity with cloud platforms or ERP systems also makes you a competitive candidate for these roles.
Question 2What qualifications do you need to get a remote Customer Support job?
Most positions require a bachelor's degree and proven experience in a customer-facing role. Technical support jobs often prefer candidates with specific knowledge in tools like ServiceNow or cloud services.
Question 3What are the responsibilities of someone who does a remote Customer Support job?
Your main tasks include answering customer inquiries, troubleshooting technical issues, and managing support tickets through a system like ServiceNow. You also document solutions and escalate complex problems to specialized teams.
Question 4What are the benefits of a remote Customer Support job?
A key benefit is the flexibility to work from anywhere, which often improves work-life balance. Many companies also offer competitive pay and opportunities for professional development and career growth.
Question 5What does a typical day look like for a remote Customer Support professional?
Your day typically starts by checking a shared queue for new support tickets in a system like ServiceNow or Zendesk. You then spend time resolving these issues through live chat, email, and phone calls with customers.
Question 6What tools do remote Customer Support teams commonly use?
Teams regularly use help desk platforms like ServiceNow or Zendesk to manage customer interactions. They also rely on communication tools like Slack and knowledge bases to share information and resolve issues quickly.
Question 7How can you grow your career as a remote Customer Support professional?
You can advance by mastering technical skills like SQL, cloud services, or a programming language like Go. Pursuing specializations in areas like ERP support or team leadership also opens doors to senior roles.
Question 8Why is Customer Support important in remote-first companies?
Support teams are the primary point of human contact, directly shaping the customer's experience and brand perception. Their feedback is vital for product teams to improve software and service reliability.