Customer Service Representative
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Job Description
Remote Customer Service Representative responsible for answering incoming communications from customers in the USA. Conducting research to resolve customer issues and enhance their experience.
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements:
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet connection (>25mbps)
- A quiet, private place in your home where you can work without background noise
Benefits:
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Paid time off (PTO)
- Wellness and healthcare benefits
- Tuition reimbursement
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