Customer Success Manager
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Job Description
Customer Success Manager responsible for customer outcomes and platform adoption. Ensuring measurable business outcomes for customers using SQREEM's Behavioral Intelligence platform.
Responsibilities:
- Own the success of assigned accounts by ensuring customers launch campaigns successfully within the platform
- Support customers in audience strategy and persona development
- Monitor and act on key indicators related to customer health and retention
- Identify and execute opportunities to grow campaign budgets and platform usage
Requirements:
- 3–7 years in Customer Success, Account Management, or Programmatic Media
- Strong understanding of DSPs, PMPs, and media activation workflows
- Ability to translate data into actionable insights
- Experience managing agency or brand relationships
- Highly proactive, structured, and commercially minded
Benefits:
- Social work environment
- Flexible working arrangements
- Mentorship programs
- Remote working support across multiple markets
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