Customer Success – Sucesso do Cliente
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Job Description
Customer Success role focusing on client relationships in an AI company based in the US and Brazil. Responsible for supporting client satisfaction and COO processes in Blumenau.
Responsibilities:
- Acompanhar a jornada dos clientes
- Garantir uma comunicação clara e acolhedora
- Apoiar na organização e execução das entregas
- Auxiliar a COO na gestão de processos e demandas
- Identificar oportunidades de melhoria na experiência do cliente
Requirements:
- Residir em Blumenau/SC
- Excelente comunicação interpessoal
- Ser uma pessoa genuinamente empática, querida e agradável no trato com os outros
- Saber lidar com diferentes perfis de clientes com paciência e atenção
- Ser organizada e responsável, com atenção a detalhes
- Ter senso de prioridade e acompanhamento de processos
- Gostar de resolver problemas e ajudar pessoas
- Inglês intermediário - avançado
Benefits:
- Não especificado
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