Customer Support
Posted 2hrs ago
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Job Description
Remote customer service representative handling inbound and outbound client calls for Superior Virtual Solutions. Providing accurate service and entering customer information into internal systems.
Responsibilities:
- Handle inbound and outbound customer service calls on behalf of various clients
- Provide accurate, courteous, and efficient service
- Enter customer information into internal systems with attention to detail
- Follow up with customers when necessary
- Maintain performance standards and qualify for growth opportunities
Requirements:
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Reliable internet and a quiet workspace
- Basic computer proficiency (Microsoft Office, typing, etc.)
- Flexibility to set your own hours, including evenings and weekends
- Windows 11 operating system
- 16 GB RAM (required for top clients)
- Desktop or laptop (no Chromebooks or Macs)
- Dual monitors (not needed at the time of application submission)
- USB noise-canceling headset
- Hardwired internet connection
Benefits:
- Advancement opportunities based on performance
- 100% remote work
- Supportive and professional virtual team
- Flexible work-from-home opportunity
- Control of own schedules
















