Remote Jobs at Sutherland
Find your next remote opportunity ยท 53 Open Positions

About
We make digital ๐ก๐ฎ๐ฆ๐๐งโข by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company.
Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customersโ customers, delivering measurable results and accelerating growth.
Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman

Senior IT Helpdesk Associate
Sutherland
IT Helpdesk role providing technical support for Sutherland users globally. Handling incidents and requests while ensuring timely resolution and documentation.

Consultant โ Full Stack Developer
Sutherland
Full Stack Developer implementing scalable applications at Sutherland. Engaging in hands-on coding and collaboration within an engineering team on cloud-based architecture.

Senior Associate โ IT Helpdesk
Sutherland
IT Support providing helpdesk assistance and managing incidents for Sutherland users globally. Handling technical queries, user account management, and ensuring service requests are prioritized and processed.

Lead โ Real Time Analyst
Sutherland
Lead - RTA at Sutherland monitoring call center performance metrics. Supporting and analyzing KPIs to improve team productivity in a 24/7 environment.

Senior Payroll Specialist
Sutherland
Sr. Payroll Specialist managing accurate payroll processing and compliance for Sutherland in Mexico. Engaging with government audits and internal policies while collaborating with finance teams.

DES Custom/CRM Apps Practice Head
Sutherland
Leading the development of digital solutions through Packaged Applications for large-scale business transformation. Engaging cross-functional teams and leveraging emerging technologies for client success.

ServiceNow Specialist โ Practice Lead
Sutherland
ServiceNow Specialist focusing on implementation and customization of ITOM and related tools. Collaborating with sales teams and leading solution strategy to maximize customer ROI.

Customer Service Representative
Sutherland
Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

Senior Associate Manager
Sutherland
Sr. Associate manager managing Microsoft Intune and Endpoint Configuration Manager. Ensuring vulnerability fixes and maintaining system compliance in a tech-driven company.

Licensed Casualty and Property Insurance Agent
Sutherland
Property and Casualty Insurance Advisor specializing in building customer relationships. Manage inbound inquiries and provide quotes while ensuring accurate documentation and setting expectations.

Principal Web UI Software Developer, Vue.js
Sutherland
Lead web UI and backend development using Vue.js and Node.js for Sutherland's contact center platform. Ownership of full software lifecycle, collaborating with cross-functional teams.

Technical Support Engineer, L1
Sutherland
Technical Support Engineer providing assistance to NetApp customers on technical issues via various support channels. Collaborating with teams to resolve complex problems and enhance service quality.

Senior Director, Network Administration
Sutherland
Sr. Director Network Administration managing network strategy and improvement for corporate and cloud networks. Leading a team of network engineers across the Americas region.

SAP BTP Consultant, 10 โ 12 Years
Sutherland
SAP BTP Consultant developing and implementing enterprise applications for Sutherland. Leading projects and providing support for SAP BTP applications with a focus on coding and integration.

Customer Service Specialist
Sutherland
Customer Service Specialist managing client accounts at Sutherland. Responsible for account handling, maintenance, and negotiation of collection arrangements for customers.

Associate Manager โ Healthcare
Sutherland
Associate Manager leading Provider Data Management team in healthcare at Sutherland. Supervising operations and driving team performance for accurate data management.

Bilingual Customer Service Specialist โ Spanish/English
Sutherland
Bilingual Customer Service Specialist at Sutherland managing client accounts and providing solutions. Career development opportunities with a supportive team environment and top-notch paid training.

User Experience Analyst, Candidate Experience
Sutherland
Analyst leading the optimization and performance tracking of Sutherlandโs career site. Blending Talent Acquisition knowledge, UX expertise, and data analytics to improve candidate navigation.

Customer Service Representative
Sutherland
Customer Service Representatives handling maintenance, collection, and liquidation activities for a portfolio of accounts. Collaborating with a dedicated team at a digital transformation company.

Oracle EBS Functional โ HR, Payroll
Sutherland
Oracle EBS Consultant responsible for HR and Payroll SQL procedures at Sutherland. Involves developing and optimizing integration with Oracle HCM and EBS.