Remote Jobs at Sutherland
Find your next remote opportunity · 16 Open Positions

We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company.
Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth.
Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman

Tech Lead
Full Stack Software Developer building cloud-native Node.js and React applications for Charles River, a contract research organization supporting pharmaceutical and biotech therapies. Designing scalable APIs, interfaces, and backend services.

Mobile Telecommunications Support Associate
Mobile telecommunications support associate handling inbound and outbound customer calls for Sutherland's business-process services. Troubleshooting mobile issues, documenting interactions, and escalating complex cases.

Customer Care Representative – Spanish/English
Spanish-English Customer Care Representative assisting families and schools with scholarship inquiries, applications, and funding status. Supporting student registration through remote customer service.

Customer Support Representative, Streaming Services
Customer Support Representatives assisting users of a global streaming media and entertainment service. Troubleshooting streaming issues and providing customer and technical support remotely.

Senior Product Delivery Manager – Availability to work USA EST or CST hours
Product Delivery Manager delivering Sutherland’s omni-channel Contact Center as a Service platform. Owning requirements, releases, UAT, deployments, and production readiness for contact center products.

Tech Lead
Full-stack Node.js and React engineer building cloud-native applications for Charles River, a contract research organization supporting pharmaceutical and biotech therapies. Designing scalable APIs, responsive UIs, and secure backend systems.

Adaptive Planning Administrator – Technical Lead
Adaptive Planning technical lead administering Workday Adaptive Planning for Sutherland’s AI, automation, and business-process technology services. Optimizing integrations, reporting, financial planning, and enterprise user support.

Mortgage Loan Processor – High Net Worth
Mortgage Loan Processor handling high-net-worth mortgage loans for Sutherland Mortgage Services. Gathering documentation, reviewing files, coordinating underwriting conditions, and scheduling settlements.

HR Payroll Specialist – German Payroll Experience Required
HR Payroll Specialist processing German payroll for Sutherland, a digital transformation and business process services company. Managing compliance, exceptions, forecasting, reporting, and audit documentation remotely from Bulgaria.

Senior Staff AI Engineer
Senior Staff AI Engineer utilizing advanced AI techniques to develop multimodal models. Overseeing deployment and maintenance of systems within cloud environments while collaborating with cross-functional teams.

Principal Architect
Principal Architect designing and building advanced AI solutions and production APIs. Engaging in backend engineering and multi-modal integration for complex enterprise workflows.

Associate Manager – Technical Advisor
Associate Manager - Technical Advisor documenting customer requirements and ensuring technical readiness for healthcare solutions. Leading consulting sessions and managing SQL scripting in a SaaS environment.

Senior Backend Software Engineer, Node.js, Java
Senior Backend Software Engineer developing backend services and APIs using Node.js and Java. Aiming for high-quality standards and efficiency in contact center environments.

Manager – Strategic Sourcing, Procurement
Manager in Strategic Sourcing & Procurement handling operational efficiency and vendor management for a technology company. Leading procurement activities and negotiating contracts while ensuring compliance across locations.

Director, Talent Acquisition Technology – 6-Month Contract
Director of Talent Acquisition Technology at Sutherland managing HR technology and driving digital solutions. Direct collaboration with global HR leadership to enhance recruiting processes and culture.

Junior Full-Stack Java Developer – Contact Center Technologies
Junior Full-Stack Java Developer for a global digital transformation company specializing in AI and cloud solutions. Responsible for developing Java applications and providing L3 support in a remote setting.
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