Delivery Manager
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Job Description
Senior Delivery Manager owning client delivery for Moonsong Labs’ blockchain and AI systems serving institutional finance. Managing scope, budgets, risks, and senior stakeholder confidence.
Responsibilities:
- Own the post-sale client relationship and serve as the primary point of accountability for delivery
- Translate client goals and SOWs into clear delivery plans, milestones, priorities, and dependencies
- Own scope, timeline, budget, and change control, ensuring delivery remains commercially healthy
- Proactively identify risks, delays, and tradeoffs; surface them early and drive resolution
- Drive execution against plan, coordinate team priorities, remove blockers, and maintain momentum
- Partner with Principal Engineers on estimation, sequencing, feasibility, and technical constraints
- Translate technical tradeoffs into clear client decisions around scope, priorities, timeline, and budget
- Maintain visibility into project health, utilization, financial performance, and expansion opportunities
- Own client-facing delivery documentation and help evolve MSL’s delivery practices, reporting, escalation, and handoffs
- Manage deliverable acceptance and formal client sign-off against the SOW and agreed criteria
Requirements:
- Highly literate in blockchain or AI systems
- Able to partner credibly with Principal Engineers on estimation, sequencing and feasibility, without owning the technical architecture yourself
- Proven track record owning delivery for complex software or services engagements, end to end, ideally within fintech, banks or payment providers
- Confident with senior client stakeholders including C-level and skilled at earning their trust
- Experience turning SOWs and client goals into clear plans, milestones and dependencies
- Strong command of scope, timeline, budget and change control, keeping engagements healthy and commercially sound
- Able to spot risks early and drive them to resolution before they hit delivery
- Comfortable coordinating engineering teams, removing blockers and keeping momentum
- Experience shaping delivery practices such as reporting, escalation and handoffs
- Commercial instinct; track utilization, margins and financial health and notice where an account can grow
- Clear, precise communication for technical and non-technical audiences
Benefits:
- 100% Remote
- Flexible vacation policy
- Twice a year company retreats
- Health and Dental plans (for US based employees)
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