Dental Benefits Verification Specialist
Posted 5ds ago
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Job Description
Remote dental benefits specialist verifying insurance coverage and eligibility. Maintaining accurate patient records and reports for a supportive dental-care environment.
Responsibilities:
- Compile dental insurance verification of benefit and eligibility information within the required timeframe
- Accurately enter payer/insurance verification information into practice management software, including restrictions, coverage, deductibles, remaining benefits, and history
- Immediately report inability to obtain verification or incomplete information to the manager
- Maintain a system for initial and subsequent verification of benefits
- Prepare daily reports of verification-of-benefit activities
- Prepare and maintain individual patient files and documentation in an electronic HIPAA-compliant application or patient chart
- Keep the supervisor informed about matters regarding verification of benefits
- Represent the company professionally and maintain confidentiality, integrity, and honesty in company affairs
- Perform other duties as assigned
Requirements:
- High school diploma or equivalent
- At least 2 years of experience account audits for a fast-paced dental practice
- Proficiency in one or more dental software systems: Open Dental, Eaglesoft, Dentrix or others
- Intermediate experience in Microsoft Office, such as Outlook, Word, and Excel
- Proficient in PDF and/or Foxit software
- Experience working in dental offices or insurance verification preferred
- Familiar with dental terminology
- Strong interpersonal skills including professionalism
- Strong written and verbal communication skills
- Quick learner, personable, friendly, and a team player
- Ability to assess problems and troubleshoot to find solutions
- Excellent organizational skills
- Strong customer service skills
- Ability to work independently with minimal supervision
- Ability to work with multiple changing priorities
- Abide by HIPAA guidelines and patient privacy policies
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