DevOps Business Analyst
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Job Description
Dev/Ops Business Analyst acting as a client-facing bridge between business stakeholders and engineering team. Responsible for gathering requirements, workflow optimization, and ensuring solution feasibility.
Responsibilities:
- Act as the client-facing bridge between business stakeholders and the Dev/Ops engineering team.
- Gather and document business requirements, mapping workflows, identifying integration or automation opportunities.
- Translate needs into clear, actionable specifications for the Dev/Ops Engineer.
- Ensure proposed solutions align with client goals, are technically feasible, and operationally robust.
- Lead structured discovery sessions with clients and internal stakeholders.
- Document business processes, pain points, data flows, and desired outcomes.
- Identify opportunities for integrations, automation, or custom development.
- Translate business requirements into functional specifications, user stories, wireframes, and acceptance criteria.
- Map system interactions, including API usage, data movement, and workflow triggers.
- Validate requirements with the Dev/Ops Engineer to ensure technical feasibility.
- Define project scope, success criteria, timelines, and dependencies.
- Serve as the primary contact for status updates and requirement clarifications.
- Ensure clients understand trade-offs, risks, and set realistic expectations.
- Analyze existing business processes and recommend improvements.
- Identify automation opportunities, such as ETL, API-based workflows, and SQL-driven tasks.
- Produce detailed documentation, diagrams, decision logs, and training materials.
- Facilitate handovers to operations, support, and engineering teams.
Requirements:
- Strong ability to document workflows, requirements, and process maps.
- Experience writing functional requirements, user stories, EPICs, and acceptance criteria.
- Familiarity with business modeling frameworks, such as BPMN, swim lanes, and as-is/to-be process mapping.
- Working knowledge of APIs, data integration concepts, and SQL structures.
- Ability to interpret system architecture diagrams and data flows.
- Comfortable collaborating with engineers to assess feasibility and scope.
- Ability to lead discovery workshops and explain technical concepts in simple terms.
- Strong interviewing skills, documentation expertise, and skill in setting expectations.
- Experience presenting solutions and gathering client feedback.
- Ability to coordinate tasks, timelines, and manage stakeholder expectations.
- Experience facilitating UAT and managing iterative requirement changes.
- Background in software development, DevOps, or data integration environments.
- Familiarity with Azure ecosystems, including Data Factory, Pipelines, and SQL.
- Experience with requirements management tools such as Azure DevOps, Jira, or equivalent platforms.
- Experience working in consulting or Managed Service Provider (MSP) environments.
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