Digital Learning and Product Development Specialist
Posted 1ds ago
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Job Description
Digital learning specialist developing accessible websites, multimedia, social content, and webinars for a national deafblind education center. Supporting NCDB’s digital platforms, staff, and online learning resources.
Responsibilities:
- Build and maintain website pages and microsites within a custom content management system
- Apply cognitive load management and digital accessibility standards
- Develop short-form content from existing long-form NCDB products
- Serve as strategic lead for NCDB social media channels
- Apply video editing across social media, instructional, and training content
- Coordinate and manage technology aspects of NCDB webinars
- Communicate with accommodation companies
- Provide user support and education related to the NCDB website
- Write, edit, and proofread documents or messages
- Provide learning module user registration, troubleshooting, and LMS support
- Manage Google Workspace, Zoom, Freedcamp, and Mailchimp
- Support staff in using technology tools
- Ensure webpages, documents, presentation slides, photos/videos, and online meetings meet WCAG
- Work virtually with NCDB's Information Services and Technology Team
- Follow information services and product development processes and contribute improvement ideas
- Perform other duties assigned by the supervisor or NCDB Director
Requirements:
- Proficient skills in video editing for diverse applications, including social media reels, professional development materials, and instructional content
- Experience managing social media accounts for a business, nonprofit, or organization, including content planning, audience engagement, and quality control over published content
- Ability to write clearly and concisely for a range of short-form formats, adapting tone and complexity for different audiences
- Experience maintaining or supporting websites, learning management systems, or other digital assets
- Comfortable providing and responding to ongoing feedback and revisions
- Comfortable working independently and collaborating in virtual environments
- Ability to set objectives and goals and generate innovative ideas and solutions to problems
- Experience using Microsoft Office and Google Workspace applications to develop documents and presentations
- Basic knowledge of accessibility principles
- Strong organizational skills, attention to detail, and ability to manage varied tasks
- Strong written and verbal communication skills
- Fluent Spanish preferred
- Experience providing technical support via Zoom, Teams, or another virtual communication platform and managing technical aspects of webinars preferred
- Master's in Educational Technology, Instructional Design or a related field
- One year minimum doing work similar to the essential duties and responsibilities
- Updated cover letter and resume required for consideration
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 4 weeks' paid vacation annually
- Paid personal and sick time
- 11 Paid Holidays Off
- Life Insurance
- Short/Long Term Disability
- Additional Ancillary Benefits
- 403b Program w/Employer Match
- Employee Assistance Program
- Career Advancement opportunities
- Professional Development
- Reasonable workplace accommodations for individuals with illness, injury, or disability
