Digital Merchandising Manager – GCG Connectivity, Power Solutions
Posted 1hrs ago
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Job Description
Digital Merchandising Manager leading strategy and execution of online customer experiences at GCG. Focused on enhancing product catalog, search, and checkout processes for optimal conversion rates.
Responsibilities:
- Lead the development and optimization of online customer journeys designed to improve conversion rates, online revenue, and RFQ/lead generation
- Manage the online product catalog including assortment strategy, taxonomy, product attributes, imagery, descriptions, and merchandising structure
- Develop and execute pricing, promotional, cross-sell, and upsell strategies that support customer engagement and revenue growth
- Optimize onsite search functionality, site navigation, checkout flows, and post-purchase communications to improve the customer experience
- Partner with Marketing, eCommerce, Web Operations, and external development partners to implement enhancements across digital properties
- Support roadmap planning and prioritization for improvements related to the online conversion funnel and digital customer experience
- Analyze website performance, customer behavior, and merchandising effectiveness to drive data-informed decisions
- Coordinate implementation of user experience improvements and digital merchandising initiatives with internal and external teams
- Maintain a strong understanding of digital merchandising trends, UX best practices, and eCommerce technologies
- Identify opportunities to improve workflows, processes, and customer interactions across digital channels
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in Marketing, Digital Marketing, Business, or a related field; equivalent experience will also be considered
- 2+ years of experience in digital merchandising, online catalog management, or onsite search management
- 2+ years of experience supporting or leading online merchandising operations for an eCommerce business
- Experience working with digital merchandising and optimization platforms such as Optimizely, Cludo, or similar tools
- Strong understanding of user experience (UX) principles and website conversion optimization strategies
- Data-driven mindset with experience analyzing performance metrics and customer behavior to inform decisions
- Strong project management, organizational, and prioritization skills in a fast-paced environment
- Excellent communication and collaboration skills with the ability to work effectively across teams
- Proficiency with Microsoft Office applications including Excel and Word
- Ability to work independently, take initiative, and manage multiple priorities effectively
- Strong attention to detail and sound judgment when handling business-critical information
- Adaptability and flexibility in a changing digital environment
Benefits:
- Competitive base salary ranging from $85,000 to $105,000 dependent on relevant experience and annual bonus based on company and individual performance
- Comprehensive health coverage with multiple plan options (CDHP and PPO)
- Company-paid life and disability insurance, 401(k) with company match, supplemental insurance options
- Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
- Wellness and support programs including EAP resources, wellness incentives, and telehealth
- Additional benefits including dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection
- An employee-centric company that values and truly appreciates our most important asset: You!














