Director, Customer Sales
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Job Description
Director of Customer Sales leading MeridianLink’s account management team. Driving key-account growth, sales forecasting, quotas, and revenue performance.
Responsibilities:
- Manage existing key accounts and scale overall bookings
- Oversee the strategic direction, operational objectives, and overall management of the Account Management team
- Accurately forecast quarterly results
- Consistently exceed sales quotas
- Build strong, productive client relationships
- Provide high-impact leadership across teams
- Direct, manage, and supervise sales support functions
- Lead efforts to achieve maximum sales revenues and corporate targets
- Assign sales territories, train staff, set quotas, and allocate resources
- Sell the firm’s products and services to new and existing clients
- Develop and expand customer accounts
- Expand existing accounts within an established geographic territory or product line
- Sell products or services directly to end users
- Maintain relationships with existing accounts while driving new business acquisition
- Execute processes within the department, establish annual objectives, and execute tactics to meet goals
- Manage departmental financial performance and P&L responsibilities
- Hire, fire, conduct performance appraisals, and perform pay reviews
- Manage first-level managers and supervisors
- Guide team activities using functional practices and management precedents
- Execute financials, business planning, organizational priorities, and workforce allocation
- Develop and manage operational initiatives to deliver tactical results
- Communicate and present results and recommendations across disciplines
Requirements:
- Bachelor’s degree required
- 8+ years of relevant sales leadership experience
- Ability to provide guidance to subordinates within established MeridianLink policies
- Ability to recommend policy changes and procedures affecting multiple disciplines
- Ability to manage departmental financial performance and P&L responsibilities
- Experience hiring, firing, conducting performance appraisals, and pay reviews
- Experience managing first-level managers and supervisors
- Ability to execute financials, business planning, organizational priorities, and workforce allocation
- Ability to develop and manage operational initiatives
- Ability to collaborate with supervisors, customers, and functional peer professionals across multiple units
- Ability to partner with external stakeholders
- Ability to communicate and present results and recommendations across disciplines
- Ability to pass a background check, credit check, and drug test
- Must provide documentation confirming identity and authorization to work in the United States
Benefits:
- Insurance coverage (medical, dental, vision, life, and disability)
- Flexible paid time off
- Paid holidays
- 401(k) plan with company match
- Remote work
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