Director, Data Management & Intelligence
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Job Description
GoHealth urgent care Director leading enterprise data governance, BI, analytics, and AI-ready data foundations. Building high-performing teams and a multi-year data strategy across healthcare operations.
Responsibilities:
- Lead the Company’s enterprise data strategy, governance, business intelligence, analytics, and data management capabilities
- Ensure enterprise data is trusted, accessible, secure, actionable, and aligned with strategic business priorities
- Partner with executive, operational, clinical, technology, business, AI, and external stakeholders to deliver scalable data solutions and insights
- Lead teams responsible for data governance, business intelligence, analytics engineering, data services, and data product management
- Complete Snowflake optimization, certified data, and semantic layer initiatives
- Deliver actionable business and leadership insights and feedback on key performance indicators
- Establish data governance practices, performance metrics, quality standards, committees, roles, processes, and policies
- Define data cataloging, data dictionary, data lineage, and data and metric definition strategies
- Lead the design, measurement, and monitoring of company KPIs and priority metrics
- Influence enterprise priorities and ensure delivery of high-value data and analytics initiatives
- Champion enterprise data literacy and promote effective use of data, analytics, and performance insights
- Build, lead, coach, and develop high-performing teams and leaders
- Provide performance management, coaching, feedback, succession planning, and career development
- Establish data governance, quality, lineage, and metadata standards supporting AI and advanced analytics
- Create a trusted, scalable, discoverable data ecosystem enabling self-service analytics, machine learning, and AI applications
- Partner with business, technology, and AI leaders to operationalize data products for automation, predictive analytics, and agentic AI
- Ensure data assets comply with security, privacy, compliance, and responsible AI principles
- Develop a multi-year data strategy and roadmap for AI and emerging technologies
Requirements:
- Bachelor’s degree in Computer Science, Data Analytics, Data Science, Information Systems/Technology, or related field
- 10+ years of experience leading data management, governance, and business intelligence functions
- 3+ years of experience with healthcare industry data
- 2+ years of hands-on experience with Snowflake and certified/semantic data layers
- 7+ years of leadership experience, including 3+ years leading managers
- Experience with healthcare data warehouse design and builds, specifically Snowflake
- Experience establishing data governance frameworks, data catalogs, quality standards, scorecards, access controls, and data-sharing policies
- Experience delivering enterprise BI and data platform enhancements, including requirements gathering, technology partnership, implementation, and change management
- Experience presenting data strategy, governance, and business performance insights to executive audiences
- Experience with Tableau, Sigma, Power BI, or similar analytics and visualization platforms
- Advanced SQL skills and deep experience with cloud data warehouse technologies; Snowflake required
- Understanding of cloud infrastructure fundamentals, including Azure VMs, Azure SQL, IaaS, and PaaS
- Proven ability to lead, coach, and develop high-performing teams and leaders
- Experience managing managers and individual contributors
- Ability to set priorities, align teams to business objectives, and drive accountability
- Effective change leadership skills
- Strong communication and interpersonal skills
- Preferred: Master’s degree in Data Science, Analytics, Computer Science, or related field
- Preferred: Experience with Epic EMR data model (Clarity)
- Knowledge of healthcare business processes within physician practices and related application software in an integrated delivery system
- Ability to travel between Company locations and out-of-town destinations as needed, up to 15%
- Ability to perform duties involving sitting, standing, walking, and potentially lifting, carrying, pushing, or pulling up to 15 lbs.
- May require safety equipment for infection prevention
Benefits:
- Fully remote work arrangement
- Equal opportunity employment
- Reasonable accommodations for qualified individuals with disabilities
- Travel opportunities may be required, up to 15%
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