Director, Digital Platform Engineer
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Job Description
Director, Digital Platform Engineer managing AI-native platform collaboration at ENFRA. Oversees Microsoft 365 with an emphasis on Copilot, Teams, and SharePoint.
Responsibilities:
- Executes ENFRA’s enterprise roadmap for Teams, SharePoint, and Copilot in alignment with the CDDO strategy and divisional priorities.
- Define and maintain the future-state architecture for collaboration, knowledge management, and AI-assisted work (information architecture, site/team design patterns, lifecycle, and integration standards).
- Establish enforceable tenant standards and configuration baselines (naming, provisioning, retention, external sharing, guest access, templates, and lifecycle management) with clear decision rights.
- Own service health, incident patterns, and reliability outcomes for Teams, SharePoint, and Copilot—partnering with IT operations while retaining experience accountability.
- Establish a DEX performance dashboard (service health signals, adoption signals, and friction points) and run a recurring remediation cadence.
- Standardize release readiness, change control, and communication for feature changes that materially affect user experience and productivity.
- Partner with Security, Legal, and Records/Compliance to ensure collaboration and Copilot usage complies with enterprise policy (data handling, retention, eDiscovery, DLP, sensitivity labeling, and auditability).
- Define and enforce governance for Teams and SharePoint sprawl reduction (lifecycle, archival, ownership, and accountability), including divisional operating rhythms.
- Own Copilot usage standards, role-based enablement, and guardrails for prompt and agent usage patterns that reduce risk while increasing adoption.
- Create and run the enterprise adoption operating model for Teams, SharePoint, and Copilot (champion network, training, office hours, communications, and executive reporting).
- Deliver repeatable playbooks and templates for high-value use cases (meeting effectiveness, knowledge capture, search, and Copilot-assisted workflows).
- Measure adoption and realized value, not just feature enablement—driving targeted interventions by persona, role, and division.
- Operate centrally in the CDDO with dotted-line partnership to divisions—aligning priorities, enforcing standards, and enabling divisional productivity outcomes.
- Serve as the executive-level point of accountability for the digital employee experience for Copilot/Teams/SharePoint—translating feedback into a prioritized enterprise backlog.
- Partner with the CIO organization, HR/Comms, and divisional leaders to ensure platform decisions protect delivery stability and executive relationships.
Requirements:
- Minimum experience: 8+ years data engineering, with 4+ years hands-on Snowflake experience
- 3 years of leadership experience
- Degrees/certifications: Bachelor’s degree in Computer Science, Engineering, or related field, or direct work experience.
- Deep hands-on experience designing, operating, and governing Microsoft 365 at enterprise scale with emphasis on Teams, SharePoint, and Copilot.
- Demonstrated experience establishing platform standards and governance (tenant configuration baselines, provisioning/lifecycle, retention, external sharing, and information architecture).
- Proven ability to partner with Security and Compliance to implement practical controls (e.g., sensitivity labels, DLP, conditional access) without stalling adoption.
- Experience building adoption and enablement programs (champions, training, communications) and using analytics to drive behavior change.
- Executive communication skills with the ability to influence across CDDO, IT, and division leadership; able to translate strategy into an enforceable operating model.
Benefits:
- Health insurance
- Professional development opportunities
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