Director, National Accounts

Posted 14hrs ago

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Job Description

Director, National Accounts overseeing national payer accounts for Madrigal's MASH portfolio while ensuring seamless access experience. Collaborating with account leaders to translate data into actionable insights.

Responsibilities:

  • Lead analytics for national payer and PBM accounts, including coverage quality, utilization management, approval rates, time to therapy, abandonment, and pull-through
  • Monitor performance against contracts, forecasts, and access objectives; identify gaps, risks, and opportunities
  • Oversee rebate validation, contract performance, and downstream analytics to ensure alignment with financial and contractual terms
  • Partner with Pricing & Contracting on accruals, forecasting, reconciliation, and gross-to-net performance; resolve discrepancies with clear recommendations
  • Develop and maintain dashboards, QBRs, executive updates, formulary trackers, and standardized reporting tools
  • Conduct root-cause analyses of access challenges across payer, provider, field, patient support, specialty pharmacy, and claims data
  • Collaborate with Field Reimbursement, Specialty Pharmacy, Trade, RADs, KADs, and Sales to convert payer wins into real-world access
  • Support pre-deal analytics and scenario modeling to ensure future contracts align with access, operational, and financial goals
  • Translate complex data into clear, actionable insights for leadership and cross-functional teams
  • Support payer, PBM, and GPO engagements with performance insights and business reviews
  • May directly manage a select payer account

Requirements:

  • Bachelor’s degree required; advanced degree (MBA, MPH, PharmD, or similar) preferred
  • 10+ years relevant pharmaceutical or healthcare related work experience
  • 5+ years of those years should be in market access, payer strategy, account management, analytics, contracting, finance, or related roles
  • Strong understanding of payer contracting, rebates, formulary management, prior authorization, specialty pharmacy, and gross-to-net
  • Proven ability to synthesize complex data into clear insights and execution plans
  • Experience developing dashboards, business reviews, and performance reporting
  • Strong communication, analytical, and cross-functional collaboration skills
  • Proficiency in Excel and PowerPoint required; experience with payer or claims data platforms preferred
  • Role requires up to 30% domestic travel

Benefits:

  • Flexible paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life/disability insurance
  • 401(k) offerings (traditional, Roth, and employer match)
  • Additional voluntary benefits like supplemental life insurance and legal services
  • Mental health benefits through the Employee Assistance Program