Director, NCAA Ground Transportation Program
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Job Description
Director of NCAA Ground Transportation program managing end-to-end operations and relationships with NCAA and vendors. Overseeing program technology and providing leadership to the transportation team.
Responsibilities:
- Serve as the primary super user and administrator for the Championship Ground technology platform.
- Provide first-line user support, troubleshooting issues, answering questions, and escalating technical needs as appropriate.
- Continuously drive program enhancements by identifying and implementing technological advancements and improvements.
- Provides leadership and oversight to the NCAA Ground Transportation team, fostering professional development while ensuring strong administrative and organizational support.
- Oversees cost management and contractual strategy, applying creative solutions to reduce expenses, mitigate risk, and maximize value.
- Manage and facilitate program workflows with strict timelines.
- Provides strategic project and portfolio management oversight, applying PMO best practices to drive cross-functional alignment, accountability, and on-time delivery.
- Build strong relationships and work closely with all partners related to the program, including but not limited to the NCAA, professional bus organizations, and vendors.
- Work with other Anthony Travel/On Location staff to develop measures to ensure success and resolve issues.
- Takes initiative to identify solutions to solve process or business problems.
- Perform situation analysis and decision-making.
- Implement operational efficiencies, including evaluating current processes for continued improvement.
- Develop, propose, and present ideas related to the specific transportation needs for NCAA championship events.
Requirements:
- Bachelor’s degree or equivalent combination of education and experience.
- Strong client service, vendor management, interpersonal, communication, and collaboration skills.
- Proven leadership skills with the ability to train and mentor staff.
- Ability to understand, follow, and improve internal business processes.
- Clear, concise, and effective communication skills.
- Professional and effective phone and in-person communication skills.
- Strong attention to detail and project management skills.
- 10+ years of operations, travel, or ground transportation experience preferred.
- Knowledge of end-to-end ground transportation operations and contracts preferred.
- Familiarity with sports and the bus charter industry preferred.
Benefits:
- medical insurance
- dental insurance
- vision insurance
- life and disability insurance
- paid time off
- 401k plan
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