Director of Partner Success
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Job Description
Director leading partner enablement, delivery excellence, and regional team growth at Anaplan. Scaling consulting and technology partnerships across the AI-infused scenario-planning platform ecosystem.
Responsibilities:
- Lead execution of a comprehensive partner enablement strategy aligned with Anaplan’s growth objectives and partner needs across the SI, ISV, and Cloud partner ecosystem
- Lead and improve the partner delivery excellence program to ensure high-quality partner-led implementations and best practices
- Lead, mentor, and empower a team of Partner Success specialists, supporting career growth and workforce development
- Collaborate with Sales, Marketing, Product, Apps CoEs, Professional Services, Customer Success, Launch, and other internal teams to define and execute a joint operating model
- Design innovative delivery mechanisms with Professional Services for knowledge transfer and skill development
- Develop and track KPIs to measure enablement impact, assess partner readiness, and identify continuous optimization opportunities
- Interact with senior leadership internally and externally and support partner advocacy
- Serve as a player-coach with responsibility for partner enablement in a specific territory
Requirements:
- Proven track record of building and scaling enablement programs in a high-growth, mid-stage Enterprise SaaS company
- Experience managing implementation projects, mitigating project risks, and coordinating with internal stakeholders
- 20+ years of experience in high-growth SaaS companies, leading teams focused on enabling partners across go-to-market and application/solution development
- Deep understanding of SaaS and Enterprise Sales business models, partner and customer lifecycle measures, and SaaS revenue streams
- Data-driven approach and dedication to process improvement
- Experience working with interdisciplinary teams in changing environments
- Experience scaling processes
- Visionary approach with passion for creating partner value and leading transformational change
- 5+ years of management experience
- 7+ years of industry experience in partner management, solution engineering, delivery consulting, or product management roles
- Prior experience in a sales-driven organization working with large GSIs, technology partners, and Fortune 500 clients
- Experience scaling consulting and technology partner programs, with increased revenue and retention a plus
- History of motivating partners at scale and developing strategic partner relationships
- Expertise in driving solution discussions on data, AI, and ML, including predictive, generative, and agentic AI technologies
Benefits:
- Inclusive culture committed to diversity, equity, inclusion and belonging
- Reasonable accommodation for individuals with disabilities
- Equitable benefits and all privileges of employment
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