Director of Trade & Distribution
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Job Description
Director managing day-to-day trade and distribution operations at Neurotech Pharmaceuticals. Ensuring compliance and enhancing customer experience in pharmaceutical services.
Responsibilities:
- Manage the day-to-day operations, including oversight of program specialty pharmacy, order processing and distribution, inbound and outbound logistics (shipment/transportation), issue resolution, and returns/replacement processing
- Serve as the primary trade and distribution partner to address customer questions and resolve issues related to customer orders and shipments
- Monitor performance and execution with selected specialty pharmacy and trade partners to ensure business objectives are met
- Leverage data to drive performance and identify improvement opportunities across channel partners
- Drive process improvements across distribution operations and analytics
- Collaborate with patient services, field reimbursement, and sales to ensure optimal customer experience for patients, prescribing physicians, and Sites of Care
- Lead all aspects of state licensing needs for Neurotech to ensure compliance
Requirements:
- Bachelor’s degree is required, MBA preferred
- 8+ years of experience in the pharmaceutical industry, including at least 5+ years in Market Access, Specialty Pharmacy, Trade & Distribution, or related functions
- Deep understanding of specialty pharmacy operations, as well as product procurement through buy-and-bill
- Highly organized and detail oriented, with strong presentation and writing skills
- Outstanding customer relationship, interpersonal, and communication skills with the ability to effectively work with diverse audiences and influence cross-functionally
- Demonstrated strategic thinking, problem-solving skills, and the ability to analyze complex data and make informed decisions
- Ability to travel 20% of the time, based on business demands.
Benefits:
- equal employment opportunities to all employees and applicants for employment
- prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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