Director, Physical Security Solutions
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Job Description
Director leading ANM’s physical security and low-voltage infrastructure solutions organization. Driving multi-state delivery operations, financial performance, client experience, and team development.
Responsibilities:
- Lead ANM's Physical Security Solutions organization, including project delivery, engineering, field operations, PMO, service, and business growth
- Lead Special Systems delivery operations across multiple regions
- Own project execution from sales handoff through closeout
- Ensure consistent delivery methodologies, documentation standards, and quality control
- Develop scalable processes to improve efficiency, profitability, and customer satisfaction
- Drive operational excellence across PMO, engineering, field services, warehouse, and subcontractor management
- Own revenue growth, gross profit, labor utilization, project margin, forecasting, resource planning, change order management, and operational KPIs
- Develop quarterly business reviews and operational scorecards
- Lead and develop a high-performing organization
- Maintain executive relationships, lead project escalations, support strategic accounts, and drive continuous improvement from customer feedback
- Partner with Sales and Solution Architects to support strategic pursuits, participate in customer meetings, develop delivery strategies, improve project estimating, increase services attachment, and expand recurring services opportunities
Requirements:
- Must have a valid driver’s license and motor vehicle insurance
- Occasional travel is required
- Ability to lead project delivery, engineering, field operations, PMO, service, and business growth across a multi-state organization
- Experience managing project execution, delivery methodologies, documentation standards, quality control, operational processes, financial performance, forecasting, resource planning, change orders, and operational KPIs
- Ability to lead and develop Project Managers, Project Coordinators, Field Supervisors, Engineers, Technicians, Apprentices, Interns, and Solutions Engineers
- Ability to partner with Sales and Solution Architects on strategic pursuits, customer meetings, delivery strategies, project estimating, services attachment, and recurring services opportunities
Benefits:
- Medical, Dental and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability
- 401(k) Retirement Plan
- Paid Time Off
- Flexible Spending Account
- Employee Recognition Rewards
- Career training geared toward professional growth
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