Remote Jobs at Independence Pet Group
Find your next remote opportunity · 16 Open Positions

At Independence Pet Group® (IPG), we are dedicated to elevating the world’s understanding of pets and how to care for them.
We are uniquely positioned as North America’s third-largest pet insurance organization* and a leading pet adoption software provider to assist pet owners as they make care-related decisions throughout their pet’s life.
The portfolio of brands and services that we own and partner with helps us further our mission to strengthen the bond between pets and their people.
They include:
• 24Pet
• AKC Pet Insurance
• ASPCA Pet Health Insurance
• Chameleon
• Figo
• Hartville Pet Insurance
• Independence American Insurance Company
• Pet Cloud
• Pethealth
• Petkey
• PetPartners
• PetPlace
• PetPoint
• Pets Plus Us
• Third Party Pet
Our mission to strengthen the bond between pets and their people is at the core of our company culture and translates into our innovative products and services.
Guided by our values of belonging, collaboration, independence, growth, empathy, simplicity, and adventure:
We cultivate a sense of Belonging by recognizing team members, making them feel accepted, and celebrating what makes them unique.
We encourage Collaboration as we strive to create a natural interdependence between all of our brands, teams, and employees.
We celebrate Independence and give a runway to our team members to spread their wings and explore, returning ready to share what they have learned.
We recognize that investing in the development of our team members spurs Growth everywhere.
We acknowledge that if we lead with Empathy, we’ll build bridges and long-term connections.
We strive to cut through the noise and find Simplicity in everything we do.
We employ an enterprising mindset, an Adventure that pushes us past our comfort zones and leads us to new realizations.
*Based on 2021 NAPHIA premium data.

Insurance Agent – Afternoon Shift
Remote Insurance Agent supporting pet insurance customers with inquiries, account issues, and policy questions. Handling service, compliance, sales, and retention efforts for Independence Pet Holdings’ pet health brands.

Spanish Bilingual Customer Care Agent
Spanish bilingual customer care agent supporting Embrace Pet Insurance customers with policy changes, coverage questions, and claims. Handling high-volume phone and email inquiries remotely.

Payroll Compliance Analyst – Advanced
Remote Payroll Compliance Analyst ensuring payroll compliance, tax accuracy, audits, and controls for Independence Pet Holdings’ North American pet health brands.

Payroll Support Specialist
Payroll Support Specialist maintaining payroll data, audits, reports, and employee service requests. Supporting accurate payroll operations for a North American pet health company.

Senior DevOps Engineer
Senior DevOps Engineer building multi-region Azure application platforms for a pet health services company. Enabling safe deployments, reliable AKS workloads, and scalable cloud-native systems.

Claims Adjuster – Associate
Claims Adjuster investigating and settling pet insurance claims for Independence Pet Holdings. Reviewing veterinary records, determining coverage, and processing compensation for U.S. policyholders.

Actuarial Analyst
Actuarial Analyst pricing and filing pet insurance products for Independence Pet Holdings. Analyzing risk, maintaining models, and communicating insights to guide decisions.

Senior Insurance Data Scientist
Lead Data Scientist developing and maintaining pricing models for pet insurance at Independence American Insurance Company. Collaborating across teams to drive analytical best practices and project initiatives.

Insurance Product Manager
Insurance Product Manager at Independence Pet Holdings leading development of pet insurance products. Shaping strategies, driving innovation, and collaborating across teams in a remote role.

Customer Care Representative
Customer Care Representative providing support to policyholders for Pets Best. Handling inquiries, guiding policy changes, and ensuring client satisfaction in a remote role.

Senior Product Manager
Product Manager at Independence Pet Holdings optimizing pet insurance products and driving growth through data insights. Collaborating with cross-functional teams to enhance the well-being of pets.

SEO, Content Marketing Manager
SEO & Content Marketing Manager focusing on driving organic growth at Pets Best, a pet health insurance company. Leading SEO strategy and content optimization across digital platforms.

Bilingual Customer Service Representative
Bilingual Customer Service Representative assisting with inquiries regarding pet insurance and services. Managing customer contacts and resolving issues in line with company policies.

Partner Marketing Manager
Partner Marketing Manager at Pets Best managing joint marketing efforts with partners. Responsible for campaign execution and optimization across multiple channels.

Product Analyst
Product Analyst shaping pet insurance offerings by identifying data trends and opportunities. Collaborating with stakeholders to drive product performance and strategic recommendations.

Senior Communications Manager
Communications Manager focusing on brand communications and media relations for multiple IPH brands. Elevating awareness and reputation through storytelling and integrated campaigns.
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