Director – Sales, HLS
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Job Description
Sales Director driving Salesforce healthcare and life sciences consulting growth. Building executive relationships, winning HLS accounts, and shaping Health Cloud implementation opportunities.
Responsibilities:
- Build relationships with Health Systems (Providers), Health Insurance companies (Payers), Pharmaceutical firms, and MedTech organizations
- Collaborate with teams to design Salesforce solutions prioritizing patient-centric care and clinical efficiency
- Engage C-level stakeholders to drive digital transformation and win new HLS logo accounts
- Create territory plans aligned with HLS fiscal cycles and regulatory shifts
- Unearth net new sales opportunities through outbound calls, emails and networking
- Manage the customer relationship lifecycle from prospecting through securing business contacts and account expansion
- Lead discovery conversations to uncover customer pain points, including patient acquisition, care coordination, provider recruitment and clinical trial management
- Present Salesforce Health Cloud, Life Sciences Cloud, Salesforce Shield, Mulesoft and Data 360 solutions
- Provide ongoing customer support and maintain long-term customer success
- Maintain forecasting and pipeline management practices
- Mentor and grow junior Business Development resources
- Engage with Salesforce HLS-focused RVPs and AEs to drive co-prime opportunities
- Partner with Coastal Business Unit Leadership throughout sales cycles to align business development with project delivery
- Create estimates aligned with customer requirements, expectations and deliverables
- Create and deliver SOWs in line with Coastal standards
- Travel as needed to support sales cycles and close business
Requirements:
- 5+ years proven expertise as a Salesforce Delivery or Sales Consultant, specifically with HLS implementations
- 5+ years of Sales experience
- Experience in Healthcare IT or Life Sciences professional services is a major plus
- Experience navigating the buying process of large IDNs (Integrated Delivery Networks), Biotech startups, or national Payers
- Ability to take ownership and responsibility for, and actively drive sales pursuits
- Commitment to building long term relationships with customers and winning business through trusted relationships
- Consultative mindset and a dedication to learning in a dynamic environment
- Understanding of and relationships within the Salesforce portfolio and newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
- Excellent communication, preparation, strategy, presentation and execution skills
- Ability to run an end to end sales cycle collaboratively with pre-sales, delivery, SMEs and Industry Professionals
- Organizational and time-management skills; detail oriented and process driven
- Must have full-time permanent US work authorization
- Bachelor’s Degree preferred, or equivalent experience
- Experience as a Salesforce Consultative seller
- Existing Salesforce RVP, AE relationships in HLS space
Benefits:
- Flexible working hours with an emphasis on a life-work balance (in that order!)
- Remote flexible work
- Unlimited Paid Time Off (RTO)
- 401K with Company Match
- Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
- Occasional in-house competitions with spot bonuses
- A flexible and fun team culture
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
- Monthly All-Hands calls
- Open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
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