Director, State Licensure and Home Care Compliance

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Job Description

Director managing multi-state licensure and regulatory compliance programs for Sharecare’s non-clinical home care operations. Leading strategy and relationships with external regulatory counsel.

Responsibilities:

  • Own the multi-state licensure and compliance program end to end, including strategy, roadmap, and prioritization of state entry based on regulatory complexity, business need, timing, and feasibility
  • Serve as the single source of truth for licensure status, deadlines, ownership, and open compliance risks
  • Provide clear guidance to leadership on readiness, risk, and requirements for new state expansion or service changes
  • Direct the identification and management of all state licensure, registration, certification, and renewal requirements for non-clinical home care operations
  • Maintain a current state-by-state inventory of regulatory requirements, application status, renewal timelines, and operational obligations
  • Oversee preparation, submission, and tracking of applications, renewals, amendments, and required filings
  • Research and monitor certificate of need requirements, moratoriums, exemptions, and other barriers to entry by state
  • Direct development and maintenance of the policies and procedures required for compliant operations across states, coordinating external regulatory consultants
  • Identify gaps in policies, procedures, or practices and lead remediation
  • Oversee readiness for audits, inspections, surveys, and transaction diligence, including evidence management and mock reviews
  • Oversee state-specific requirements for administrators, alternate administrators, supervisors, and other required operational roles
  • Partner with HR, recruiting, and operations so required qualifications, documentation, appointments, and transitions are managed and staffing changes do not create licensure risk.
  • Lead and develop the licensure team, beginning with the Licensing Associate, setting priorities, standards, and accountability.

Requirements:

  • Bachelor’s degree in healthcare administration, business, public health, compliance, regulatory affairs, or a related field
  • Seven or more years in healthcare compliance, regulatory operations, or licensure
  • Experience interpreting state regulations and translating requirements into operational action
  • Experience developing policies, procedures, controls, and compliance tracking systems
  • Experience leading people or programs and driving accountability across cross-functional partners without direct authority
  • Strong written and verbal communication, including with senior leadership
  • Sound risk identification, problem solving, and escalation judgment.

Benefits:

  • Equal Opportunity Employers
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