Disclosure Analyst
Posted 12hrs ago
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Job Description
Remote Disclosure Analyst supporting customer journey from application to funding at Knock. Managing loan closings and ensuring compliance in the mortgage process.
Responsibilities:
- Support the customer journey from application to funding
- Provide an overview of Knock’s products and programs
- Assist with seeing customers through to a successful closing
- Gather required documentation to successfully submit the loan file for processing/underwriting and obtaining Initial Closing Disclosure signatures to meet on-time closings
- Manage a pipeline consisting of 30 loan closings per month
- Complete Patriot Act based on customer ID
- Ensure minimum submission requirements and documents are met prior to submitting loans to processing
- Assist team members with any borrower requests
- Understanding of TRID to compliantly issue initial disclosures and revised Loan Estimates within 24-48 hours of receiving loan
- Experience with condo approval requirements including requesting documents and reviewing documents to ensure all relevant questions are completed
- Promote a culture that puts People First, with an emphasis on best-in-class customer service from lead to closing
- Continually learn, grow, and expand your knowledge of the mortgage origination process
- Take on ad-hoc projects as they arise
Requirements:
- 1+ years of experience in mortgage operations and/or processing
- Active NMLS license or ability to acquire an NMLS license within the first 90 days of hire
- Recent experience working in the Pacific or Mountain Time Zone
- Experience using Encompass, Blend and/or Google Suite required
- You are comfortable with change and working in a fast-paced, startup environment
- You are a team player and a fantastic communicator (written and verbal) - naturally inclined to deliver amazing customer service
- Ability to review and interpret internal guidelines
- Process oriented with a keen eye for detail
- Belief in creating diverse, equitable, and inclusive practices and programs that will further Knock’s commitment to making an impact, learning, putting people first, being open, and courageous
- Have proven success working 100% remote in prior positions
- Education: High school diploma or equivalent
Benefits:
- Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment
- Flexible Paid Time Off for full time employees
- 12 weeks paid parental leave for the birthing parent
- 6 weeks paid parental leave for the non-birthing parent
- One thousand annually for professional development
- Life, AD&D and Disability insurance for full time employees
- 401K (noncontributory by Knock) for all employees
- $75 monthly allowance for health & wellness
- Up to $400 monthly for a co-working space for eligible employees
- $100 monthly allowance for home internet, mobile phone or other communication devices
- $2,500 referral bonus for eligible employees



















