Dutch-English Customer Service Specialist
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Job Description
Customer Service Associate supporting Booking.com remotely from Greece. Answering customer inquiries and ensuring a positive partner experience.
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability
- Provide accurate, valid, and complete information by using the right tools, methods, and processes
- Ensure a high level of partner service and a positive partner experience
Requirements:
- Fluent in Dutch and English
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer savvy
- High speed internet in your quiet home work environment
- Greece resident or ability to relocate and gain work authorization expediently to Greece
Benefits:
- 25 days annual leave per year
- Relocation assistance available
- Competitive compensation
- Performance bonus opportunities
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