Customer Success Account Manager, Dutch-English
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Job Description
Dutch-English Customer Success Account Manager at TTEC, working remotely in Greece. Focus on customer success, sales opportunities, and fostering long-term relationships.
Responsibilities:
- Find prospects to engage with to understand their business needs and provide tailored product recommendations
- Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo
- Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions
- Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
- Collaborate with internal teams to resolve customer issues and expand product adoption
- Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers
Requirements:
- Excellent verbal and written communication skills in Dutch and English
- Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling
- Strong understanding of cloud-based solutions and subscription models
- Proven ability to uncover and engage decision-makers, identify customer needs and close deals
- Ability to manage a high-volume pipeline and meet sales targets
- Ability to analyze customer data and market trends to identify growth opportunities
- Confidence in presenting to and advising C-suite decision makers
Benefits:
- Supportive of your professional development, career growth initiatives and opportunities
- An inclusive culture and community minded organization where giving back is encouraged
- Paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental
- A great compensation package and performance bonus opportunities
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