Electronic Health Records Specialist
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Job Description
EHR Specialist managing and optimizing electronic health record systems for Sutherland’s US healthcare clients. Supporting implementation, compliance, reporting, troubleshooting, and staff training remotely from India.
Responsibilities:
- Manage and maintain the EHR system, ensuring data accuracy, integrity, and security
- Support EHR implementation, upgrades, and system enhancements
- Train healthcare staff on EHR usage, workflows, and best practices
- Troubleshoot system issues and coordinate with IT/vendors for resolution
- Customize templates, forms, and workflows based on clinical requirements
- Monitor system performance and recommend improvements
- Ensure compliance with healthcare regulations and data privacy standards, such as HIPAA or local equivalents
- Generate reports and analyze data for clinical and operational decision-making
- Assist in data migration, audits, and quality assurance activities
- Collaborate with clinicians, administrators, and IT teams
- Support US Healthcare clients remotely from India
Requirements:
- Strong understanding of healthcare workflows and clinical documentation
- Proficiency in EHR platforms (e.g., Epic, Cerner, Meditech, or similar)
- Basic knowledge of databases, data analysis, and reporting tools
- Excellent problem-solving and communication skills
- Attention to detail
- Analytical thinking
- Technical troubleshooting
- Communication and training ability
- Time management and multitasking
- Team collaboration
- Ability to work IST shifts: 6:00 PM–3:00 AM or 9:00 PM–6:00 AM
- Must participate in mandatory on-call rotation
- India-based work location
- Support for US Healthcare clients
Benefits:
- Remote work arrangement (India-based)
- Full-time employment
- On-call rotation
- Confidential handling of applicant information according to EEO guidelines
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