Email Marketing, CRM Account Manager – Direct-to-Consumer Brands, Klaviyo
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Job Description
CRM Account Manager managing Klaviyo-based email, WhatsApp, and postcard marketing. Leading a team and optimizing CRM campaigns for Germany’s fastest-growing D2C brands.
Responsibilities:
- Lead a small team
- Manage the complete CRM setup across Klaviyo, Shopify, postcard, and WhatsApp marketing
- Create and optimize newsletter campaigns
- Develop and implement automations
- Set up and evaluate A/B tests
- Drive the strategic development of the CRM
- Manage clients as an Account Manager
Requirements:
- Experience as an Account Manager on the agency side or as a CRM Lead on the client side
- Experience managing e-commerce clients
- Experience leading a team
- Experience with newsletter tools such as Klaviyo, Mailchimp, Brevo, Omnisend, or ActiveCampaign
- Experience in data analytics
- Experience with Klaviyo, Shopify, postcard marketing, and WhatsApp marketing
- Willingness to work full time, 40 hours per week
- Availability Monday through Friday
- Flexible working hours
Benefits:
- Excellent development opportunities in a dynamic environment
- Two team events per year (workations)
- Collaboration with Germany’s fastest-growing D2C brands
- Exceptional growth trajectory
- A well-established team that has worked successfully together for years and continues to grow
- €600 in additional benefits per year
- Company pension plan with a €250 employer contribution
- Company-provided equipment
- Comfortable workplace
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