Enrollment Services System Manager
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Job Description
System Manager overseeing strategic operational performance of provider enrollment functions within UVM Health. Leading a structured team for enrollment workflows and financial outcomes in the healthcare sector.
Responsibilities:
- Responsible for the strategic oversight and operational performance of provider enrollment functions with government and commercial payors across the health system
- Ensure timely, accurate enrollment to support revenue cycle integrity, minimize reimbursement delays, and reduce write-offs associated with enrollment deficiencies
- Lead a structured team consisting of a Lead Enrollment Specialist and Commercial and Government Enrollment Specialists
- Partner closely with Revenue Cycle, Billing, Contracting, and operational leaders to optimize enrollment workflows and improve financial outcomes
- Collaborate with system and hospital leadership to coordinate facility credentialing and enrollment processes across multiple entities
- Ensure alignment, standardization, and compliance while supporting local operational needs
- Serve as a key liaison between enrollment, facility operations, and downstream revenue cycle functions, driving measurable improvements in reimbursement performance
Requirements:
- Bachelor’s degree in healthcare administration, business administration, or a related field required
- CPES or similar certification preferred
- Minimum 5 years of healthcare experience including:
- Provider enrollment (required)
- Facility credentialing/enrollment (strongly preferred)
- Revenue cycle or professional billing experience (strongly preferred)
- Minimum 3 years previous leadership or management experience (required)
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