Enterprise Account Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Enterprise Account Representative supporting broker relationships at eLEND. Handling inquiries and ensuring smooth operations within the mortgage wholesale channel.
Responsibilities:
- Serve as a primary support contact for broker inquiries under the guidance of the Enterprise Account Executive
- Provide timely, professional communication to brokers, loan officers, and processors
- Manage inbound requests and assist with resolving routine questions, escalating more complex issues appropriately
- Support outbound broker engagement efforts using CRM tools and communication platforms
- Accurately log all broker interactions, requests, and follow-ups within the CRM
- Assist in distributing product updates, rate changes, and program information to brokers
- Support the creation and delivery of marketing and informational materials
- Coordinate with internal operations teams to assist with loan-level support and ensure smooth workflows
- Maintain organized records and ensure strong attention to detail across all tasks
- Prioritize daily responsibilities to meet team deadlines and support overall productivity
- Participate in team meetings, providing updates and actively learning from senior team members
- Build foundational knowledge of mortgage products, programs, and the wholesale channel
- Support additional tasks and initiatives as assigned
Requirements:
- Foundational experience in customer service, support, or relationship-focused roles
- Strong interest in learning mortgage products, programs, and the wholesale lending environment
- Clear and professional communication skills, both written and verbal
- High level of organization with the ability to manage multiple tasks simultaneously
- Comfort using CRM systems, email platforms, and standard business tools
- Detail-oriented mindset with strong follow-through and accountability
- Ability to work independently while also contributing to a team environment
- Receptiveness to coaching, feedback, and continuous development
- Positive attitude with a willingness to learn and take on new challenges
Benefits:
- Competitive compensation structure
- Comprehensive health, dental, and vision coverage
- 401(k) plan
- Paid time off and company holidays
- Career development and growth opportunities within eLEND
Similar Jobs
Partner Manager
Partner Manager responsible for driving partnerships and revenue in the APJ region for MinIO’s object storage solutions. Collaborate with partners and cross-functional teams to achieve strategic goals.
National Account Manager – Pediatric Nutrition
National Account Manager leading Abbott's Pediatric Nutrition portfolio for Albertsons, setting strategy and delivering sales objectives. Collaborating with cross-functional teams to achieve profitable growth.
Transplant Account Manager
Transplant Account Manager responsible for driving adoption of CareDx transplant diagnostics. Collaborating with medical and account teams to develop growth strategies.
Strategic Account Manager
Strategic Account Manager driving HVAC sales in the Retail market for Carrier. Focus on business development, sales targets, and strategic relationship management across multiple states.
Strategic Account Manager
Strategic Account Manager driving profitable sales growth with new and existing customers in electrical supply distribution. Leading strategic initiatives and collaborating with cross-functional teams to exceed revenue targets.
Partnership Manager
Partnerships Manager representing Folio, driving co-marketing and marketplace adoption in AAHOA events. High-autonomy role requiring significant travel and relationship management.
School Partnerships Associate
School Partnerships Associate responsible for building partnerships with schools to drive student applications. Collaborating with academic contacts to secure distribution of Clasp opportunities to students.
Territory Manager
Territory Manager responsible for selling implant products and solutions for Dentsply Sirona. Focused on the southern area of Sardinia, developing customer relationships and achieving sales targets.
Account Manager
Account Manager for managing LATAM advertiser accounts and client relations at Priceline. Leading communication in Spanish and overseeing campaign execution for targeted advertiser success.
Senior Key Account Manager
Senior Key Account Manager developing customer relationships and executing strategies for Mondelēz International. Leading teams and optimizing profitability in the Consumer-Packaged Goods sector.
Territory Manager, Medical Device
Territory Manager responsible for sales in Florida at CORCYM, a medical device company. Focused on cardiac surgery products with responsibilities in client relations and sales strategy execution.
Account Manager
Account Manager guiding artists and brands through digital marketing at Wavo. Collaborating on media campaigns and managing client budgets for optimal ROI.
Global Partnerships Manager – Secondee
Global Partnerships Manager engaging with a portfolio of global donors for impact reporting and project success. Contributes to funding renewal discussions and donor engagement initiatives.
Global Partnerships, Strategy & Operations Analyst – Summer Intern
Global Partnerships, Strategy & Operations Analyst internship at Rezolve Ai focusing on building partnerships and customer experiences. Contributing to UI/UX, partner enablement, and operational excellence.
E-Mail Marketing, CRM Account Manager – Direct-to-Consumer Brands
E-Mail Marketing / CRM Account Manager role managing projects and client relationships for leading D2C Brands. Working remotely for a top CRM agency to scale customer engagement.
Senior Account Management Manager
Senior Manager of Account Management providing leadership for specialty pharmacy health plan portfolios. Overseeing teams and driving strategic client engagement to improve performance and operational excellence.
Responsable de Secteur – Ile de France
Commercial dynamic and versatile position focusing on developing the distribution network in the hand tools sector. Role includes user prescription and enhancing market presence.
Community Account Manager
Community Account Manager at Gigstreem, a leading Internet Service Provider, balancing relationship management and account oversight for residential properties.
Account Manager I
Account Manager responsible for managing client benefits and renewals at Warner Pacific. Collaborating with clients and carriers to provide comprehensive solutions.
Strategic Account Manager
Strategic Account Manager focused on prospecting and building pipeline for large manufacturing organizations. Involved in navigating complex sales cycles and closing strategic deals for AMDT.