Epic Systems Analyst – Resolute Hospital Billing, Claims
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Job Description
Epic Systems Analyst configuring and supporting the Resolute Hospital Billing and Claims application. Engaging in systems analysis, user support, and project management for healthcare IT solutions.
Responsibilities:
- Plans, designs/builds, tests, implements, and supports the needs of Epic software.
- Analyzes and determines system requirements and specifications.
- Performs and documents workflow analysis while evaluating user experience.
- Supports and maintains environments or applications using domain knowledge.
- Creates and maintains documentation and training materials regarding the implementation of applications.
- Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows.
- Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies.
- Provides guidance and support to end-users to enhance the use of Epic and offers solutions to resolve end-user system issues.
- Contributes to and manages small to medium projects independently.
- Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
- Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.
Requirements:
- Required 3 years of systems administration experience within one or more Epic modules.
- Preferred 3 + years of Healthcare Revenue Cycle experience (Claims, Patient Access, Billing).
- Preferred 3 + years of experience with Epic EMR or other EMR applications.
- Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
- Excellent customer service skills.
- Uses critical thinking skills for assigned tasks.
- Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
- Strong organizational skills in managing priorities.
- Demonstrates knowledge of project management principles as they relate to assigned tasks.
- Required Epic Application Certification within 6 months (180 days) of hire.
- Preferred Epic Certification in Resolute Hospital Billing and/ or Hospital Claims.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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