ERP Business Analyst – Distribution
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Job Description
Business Analyst optimizing Vertrax ERP distribution workflows for fuel suppliers. Bridging customers, developers, QA, and product teams through requirements, testing, integrations, and implementation.
Responsibilities:
- Analyze business scenarios, customer pain points, and product requirements through discovery with customers, partners, and internal stakeholders
- Design features and enhancements, including functional specifications, current- and future-state workflows, process flows, mockups or wireframes, and acceptance criteria
- Evaluate impact and backward compatibility of product changes
- Negotiate requirements with stakeholders and decompose approved changes into technical user stories and development tasks
- Coordinate implementation details with developers and manage scope changes
- Analyze and support Acumatica distribution workflows across sales, purchasing, warehousing, inventory management, pricing, freight, tax, and related financial processes
- Document data flows and integration requirements with external dispatch, delivery, inventory, tank monitoring, CRM, and other industry systems
- Create mapping or API specifications when applicable
- Collaborate with developers, QA and automated testing engineers, technical writers, support, implementation teams, and external partners
- Develop test plans and scenarios for standard use, data migration, invalid data, high-volume conditions, and integrations
- Perform acceptance testing and verify corrected defects
- Support User Acceptance Testing, release and deployment readiness, customer demonstrations, user training, and post-go-live troubleshooting
- Maintain product, process, and support documentation
- Process support requests, assist with root-cause analysis, and identify continuous improvement opportunities
Requirements:
- Bachelor's degree in Business, Supply Chain, Information Technology, Computer Science, Systems Analysis, or a related field; equivalent relevant experience may be considered
- 3+ years of experience in business or system analysis, ERP functional consulting, or product analysis
- Experience developing functional specifications and workflow diagrams
- 3+ years of experience in one or more distribution domains: Supply Chain, Sales, Purchasing, Warehousing, Inventory Management, or E-commerce
- Experience working directly with developers and business users
- Experience with manual acceptance testing and creating test scenarios
- Strong analytical and problem-solving skills
- Clear written and verbal communication skills in English
- Ability to manage multiple priorities and focus on measurable results in a fast-paced, cross-functional, remote environment
- Quality-focused mindset, curiosity, and ability to learn new business and technical concepts quickly
- Availability to work primarily in Eastern Time, with occasional flexibility based on project needs
Benefits:
- Annual bonus eligibility
- Stock eligibility
- Sales incentives eligibility for certain roles
- Medical, dental, and vision insurance for US-based employees and dependents
- Employer-paid short-term and long-term disability coverage
- Employer-paid basic life coverage
- 401(k) plan with company match
- Flexible time off
- Sick and safe leave
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