Field Enablement Manager, SDR & Commercial
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Job Description
Field Enablement Manager delivering SDR and Commercial sales onboarding, coaching, and enablement programs. Supporting Horizon3’s NodeZero autonomous cybersecurity platform and field revenue teams.
Responsibilities:
- Own delivery plans for assigned SDR and Commercial workstreams, including risks, dependencies, and capacity implications
- Run SDR and Commercial Sales onboarding programs, including cohort operations, learner communications, completion tracking, content refreshes, and manager-led reinforcement
- Lead SDR-to-AE Career Pathway, SDR onboarding, Commercial Sales onboarding, manager onboarding, and role-based DQC onboarding workstreams
- Serve as program manager or workstream lead for established cross-functional programs
- Own recurring call-review and coaching operations, including SDR Tuesday Call Review
- Curate call examples, facilitate coaching sessions, identify performance patterns, and report insights to sales leaders
- Support Gong scorecard rollout and reporting
- Partner with frontline managers to reinforce discovery, messaging, objection handling, prospecting, qualification, and pipeline-creation behaviors
- Draft, coordinate reviews, QA, publish, and maintain playbooks, talk tracks, battlecards, onboarding materials, and manager guides
- Lead Nooks battlecard audit, Partner 101 for AEs coordination, and technology-enablement discovery
- Manage contained content updates, tool-module coordination, and specialist follow-up
- Validate incoming requests, gather missing inputs, maintain the backlog, and prepare routing recommendations
- Prepare briefs for approved specialist work covering the business problem, audience, desired seller behavior, priority, deadline, SMEs, approver, source materials, and definition of done
- Route instructional-design work and manage projects through launch
- Maintain feedback collection, post-launch reviews, adoption reporting, and monthly status updates
- Travel up to 20% as required
Requirements:
- Located in the Chicagoland Area
- 2+ years of customer-facing sales experience, ideally including SDR/BDR and Commercial AE experience
- 2+ years of experience in sales enablement, program management, sales operations, or a related field
- Understanding of prospecting, discovery, qualification, pipeline creation, and sales-team ramp realities
- Strong field-facing facilitation and coaching skills
- Experience partnering with SDR and Commercial sales managers to reinforce seller behaviors
- Ability to coordinate work across Enablement, Revenue Operations, Marketing, and other stakeholders
- Ability to operate without formal authority, build trust, manage handoffs, and escalate risks or decisions appropriately
- Strong written and verbal communication skills
- Experience running call-review or coaching programs using Gong or a comparable conversation-intelligence platform
- Experience operating onboarding programs, including cohort administration, completion tracking, and content-refresh cycles
- Familiarity with Salesforce, Gong, Nooks, ZoomInfo, and LinkedIn Sales Navigator
- Familiarity with cybersecurity or SaaS sales motions
- Ability to travel up to 20%
- Legally authorized to work in the United States
- No employment visa sponsorship requirement
Benefits:
- Equity package in the form of stock options for all full-time roles
- Health, vision and dental insurance for you and your family
- Flexible vacation policy
- Generous parental leave
- Career development opportunities
- Inclusive and collaborative culture
- Remote and hybrid work models depending on role and location
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