Field Property Claims Adjuster
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Job Description
Field Property Claims Adjuster inspecting policyholder properties across the Eugene area for Farmers Insurance. Assessing damage, writing estimates, and negotiating fair settlements.
Responsibilities:
- Conduct virtual and on-site investigations at policyholders’ residences
- Assess property damage, determine liability, evaluate loss extent, and negotiate fair settlements
- Use claims handling software, a company car, and a laptop to determine damage and write estimates in a paperless environment
- Evaluate and report potential subrogation opportunities
- Report theft, fraud, or arson incidents to appropriate state and industry agencies
- Perform duties independently with direct impact on management outcomes
- Represent the company professionally in public interactions
- Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other stakeholders
- Negotiate with policyholders to settle claims
- Promote safety and comply with company safety and ergonomic standards
- Travel away from home for approximately 23 days when assigned to the Catastrophe team
- Perform additional duties as assigned
Requirements:
- High School diploma or equivalent required
- Excellent customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred
- Excellent oral and written communication skills
- Computer literate: MS Word, Excel, Outlook
- Proficiency with smartphones and applications
- Eagerness to learn insurance policies and property damage
- Valid driver's license and bondable
- Final candidates subject to a Motor Vehicle Record background check
- Must live in the greater Eugene, Oregon area and be a resident of Oregon
- Willing and able to climb ladders, inspect roofs, and work on rooftops multiple times per day
- Comfortable working in small, confined spaces such as attics and crawlspaces
- Achieve a minimum passing score on all claims training exams
- Ability to carry up to 50 lbs.
- Ability to speak, read, write, and key enter in English
- Willingness to commit to 1–3 catastrophe deployments per year
- Ability to work in field and in-home office environments and tolerate specified environmental hazards
Benefits:
- Paid training through the University of Farmers
- Flexibility and independence to work outside the confines of a desk job
- 401(k)
- Competitive starting salary
- Management opportunities through education, mentorship programs, and inspirational leadership
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car
- Laptop
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