Field Property Claims Adjuster
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Job Description
Field Property Claims Adjuster for Farmers conducting virtual and on-site investigations of property damage. Negotiating settlements and engaging with stakeholders in claims process.
Responsibilities:
- Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
- Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
- Evaluate and report on potential subrogation opportunities.
- Perform duties independently, with work directly impacting management outcomes.
- Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
- Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
- Use strong customer service skills to negotiate with policyholders to settle the claim.
Requirements:
- High School diploma or equivalent required.
- Excellent Customer service experience, preferably in a retail environment.
- Construction or Insurance experience is highly desirable and preferred.
- Excellent communication skills – both oral and written.
- Computer Literate: MS Word, Excel, Outlook.
- Proficiency with smartphones and applications.
- Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
- Valid driver's license and Bondable.
- Candidates Must be Willing & Able to: Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day.
- Work in small, confined spaces that have been damaged; such as attics and crawlspaces.
Benefits:
- Paid training through the award-winning and industry-leading University of Farmers.
- 401K
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
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