Field Reimbursement Manager – Neuroscience, Patient Engagement, Customer Solutions
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access support across the Portland, Salem, and Boise territory.
Responsibilities:
- Serve as the primary field-based lead for education, assistance, and issue resolution with healthcare providers and office staff regarding patient access to J&J Neuroscience therapies
- Spend up to 50% of time on-site with healthcare providers and staff, assessing education needs and facilitating stakeholder collaboration
- Educate healthcare providers on reimbursement processes, claims submissions, procedures, and payer coding requirements
- Collaborate with sales representatives and key account managers as the local access, fulfillment, and reimbursement expert
- Lead compliant access and fulfillment discussions with field support team members
- Use data and account management skills to proactively address access barriers
- Address critical access and affordability issues for patients with urgency and accountability
- Partner with managed care colleagues to understand current and potential future policies
- Conduct field-based reimbursement and access support, education, and creative problem-solving
- Build trust-based relationships with customers in assigned accounts
- Manage territory logistics, routing, and account business planning
- Maintain knowledge of market dynamics, coverage, and coding requirements
- Develop knowledge of hub and specialty distribution channels to improve practice and patient support
- Collaborate with internal J&J departments including marketing, sales, medical science, SCG, IBG, HCC, and PECS
- Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, and commercial payer plans
- Execute business according to ethical, legal, and compliance standards and complete required training
Requirements:
- Bachelor’s degree required, preferably in healthcare or business/public administration
- Minimum of 5 years of relevant professional experience
- Account Management and/or Reimbursement experience working in the provider office setting
- Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
- Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
- Ability to establish relationships, collaborate, and influence across a matrix organization
- Problem-solving ability to navigate challenging access scenarios and identify solutions
- Superior written and verbal communication skills and efficient follow-through
- Experience working with patient support HUB services
- Valid US driver’s license and driving record in compliance with company standards
- Permanent residence in the listed territory
- Neuroscience disease state experience preferred
- Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
- Strong market access and business acumen
- Understanding of Medicare, Medicaid, and private payer initiatives affecting pharmaceutical and biotechnology product reimbursement
- Technical knowledge of payer policy, including coding, coverage, and payment preferred
- Salesforce.com CRM, Microsoft Word, and Excel competence preferred
- Willingness to learn emerging technologies such as AI
- Ability to travel up to 75% of the time
Benefits:
- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
Similar Jobs
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for J&J Neuroscience therapies. Managing access, fulfillment, and payer relationships across the Boston-area territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access relationships across Albany, Buffalo, Rochester, and Syracuse.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting provider reimbursement and patient access to Johnson & Johnson neuroscience therapies. Managing a Denver-area territory spanning Colorado and Nebraska.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting reimbursement and patient access for Johnson & Johnson neuroscience therapies. Educating providers and resolving payer, fulfillment, and affordability barriers across the Los Angeles territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting Texas healthcare providers with reimbursement and patient access to Johnson & Johnson neuroscience therapies. Managing field relationships, access barriers, and payer processes across the San Antonio territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers on reimbursement and access for Johnson & Johnson neuroscience therapies. Supporting Pittsburgh-area accounts and resolving patient affordability barriers.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access support across Manchester, Springfield, Worcester, and Portland territories.
Field Reimbursement Manager – Neuroscience, Patient Engagement & Customer Solutions
Field Reimbursement Manager educating Los Angeles healthcare providers on reimbursement and patient access. Supporting Johnson & Johnson neuroscience therapies across payer and fulfillment challenges.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson Neuroscience therapies. Managing access support across the Kansas City, Wichita, and Topeka territory.
Field Reimbursement Manager – Neuroscience, Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting provider reimbursement and patient access for Johnson & Johnson neuroscience therapies. Educating HCPs, resolving coverage barriers, and managing the Edison territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager helping providers secure access to Johnson & Johnson neuroscience therapies. Educating healthcare offices on reimbursement, coding, coverage, and affordability solutions.
Field Reimbursement Manager, Neuroscience – Patient Engagement, Customer Solutions
Field Reimbursement Manager helping J&J Neuroscience patients overcome reimbursement and access barriers. Educating providers and coordinating support across a multistate territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement, Customer Solutions
Field Reimbursement Manager educating healthcare providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access support across Atlanta and South Carolina territories.
Field Reimbursement Manager, Neuroscience – Patient Engagement, Customer Solutions
Field Reimbursement Manager educating Ohio healthcare providers on reimbursement and access. Resolving patient affordability barriers for Johnson & Johnson neuroscience therapies.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting reimbursement and patient access for Johnson & Johnson neuroscience therapies. Educating providers and resolving coverage barriers across a multi-state territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager helping J&J patients access Neuroscience therapies across Southern California and Las Vegas. Educating providers on reimbursement, coding, coverage, and affordability solutions.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating Oklahoma-Texas providers on reimbursement and patient access. Resolving coverage, coding, and affordability barriers for J&J neuroscience therapies.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager improving patient access to Johnson & Johnson neuroscience therapies. Educating providers and resolving reimbursement barriers across the Manchester territory.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager supporting reimbursement and patient access to Johnson & Johnson neuroscience therapies. Educating providers and resolving access barriers across Missouri and Arkansas territories.
Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions
Field Reimbursement Manager educating providers and resolving reimbursement barriers for Johnson & Johnson neuroscience therapies. Managing access support across Seattle, Tacoma, Coeur d’Alene, and Anchorage.