Financial Consultant
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Job Description
Virtual Financial Consultant delivering compliant financial planning and investment solutions to Flagstar Bank’s mass affluent clients. Building virtual client relationships, managing a book of business, and connecting customers with broader banking services.
Responsibilities:
- Deliver personalized financial guidance and investment solutions to mass affluent clients with typically $50,000–$250,000 in investable assets
- Engage clients through video, phone, and digital channels to assess needs and provide tailored guidance
- Build and grow a mass affluent book of business through referrals, outreach, and relationship deepening
- Refer clients to Flagstar Private Bank, Mortgage, and Consumer Lending business lines
- Develop and present financial plans covering investment management, retirement planning, estate planning considerations, and risk management
- Recommend and sell covered investment and financial products under the R-INV Sales Program
- Monitor market trends, product offerings, and regulatory changes
- Maintain accurate records of interactions, recommendations, and transactions
- Follow Quality Assurance processes and R-INV Sales Policy standards
- Participate in training, compliance reviews, and performance assessments
- Exercise independent judgment on recommendations, product suitability, and client concern escalations
- Resolve client account, service delivery, and compliance issues in the virtual advisory model
- Perform special projects and additional duties as required
- Maintain compliance with applicable laws, regulations, and required training
Requirements:
- Undergraduate degree (4 years or equivalent) in Finance, Business, Economics, or a related field, or 5+ years of relevant experience
- 2+ years of experience in financial services, wealth management, or investment advisory roles
- Demonstrated experience serving mass affluent or retail investment clients
- Active FINRA Series 7 and Series 66 licenses, or Series 63 plus Series 65, required at time of hire
- Active Life & Health Insurance license required, or ability to obtain within 90 days of hire
- Strong proficiency with video conferencing platforms, CRM systems, and digital financial planning software
- CFP® designation or active progress toward certification preferred
- Experience with LPL Financial, Raymond James, or similar brokerage/advisory platforms preferred
- Familiarity with fiduciary standards and Regulation Best Interest suitability requirements preferred
- Prior virtual or phone-based financial advisory experience preferred
- Strong financial acumen and ability to explain complex investment and financial planning concepts clearly and compliantly
- High ethical standards and commitment to regulatory compliance, suitability, and client-first advisory practices
- Consultative sales approach and ability to identify needs and deliver tailored financial solutions
- Ability to independently manage a virtual book of business, prioritize demands, and maintain attention to detail
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Comprehensive leave program
- Variable incentives, bonuses, commissions, or other awards may be included in total compensation
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