Forward Deployed Engineer
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Job Description
Forward Deployed Engineer working with customers to support AI infrastructure pre-sales and post-sales engagements. Collaborating with engineering teams to ensure successful product deployment.
Responsibilities:
- Partner directly with customers during pre-sales and post-sales technical engagements
- Support proofs of concept, pilot implementations, and production-oriented deployments
- Troubleshoot integration issues and help customers build within their own environments
- Translate customer requirements into practical technical solutions
- Collaborate closely with product, engineering, and go-to-market teams to unblock customer progress
- Represent the company credibly in technical conversations with senior engineers and enterprise stakeholders
- Surface recurring customer needs and implementation patterns to internal teams
Requirements:
- 3+ years of experience in software engineering, solutions engineering, forward deployed engineering, technical consulting, or a related customer-facing technical role
- Strong technical foundation, ideally with a computer science background or equivalent hands-on engineering experience
- Ability to work directly with customers and communicate clearly in technical settings
- Experience troubleshooting integrations, implementations, or deployment-related issues
- Comfort operating in ambiguous, early-stage environments and moving quickly with limited structure
- Strong problem-solving skills and the ability to balance technical depth with customer empathy
- Regular use of modern engineering tools and AI-assisted workflows in day-to-day work
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