Remote Jobs at Miratech
Find your next remote opportunity · 24 Open Positions

Miratech helps visionaries to change the world.
We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation.
Today we support digital transformation for the largest enterprises on the planet.
By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.
Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989.
For additional information about Miratech, please visit www.miratechgroup.com

Contact Center Production Control Engineer, Amazon Connect Preferred
Contact Center Production Control Engineer focused on CCaaS environments and AWS services. Responsible for monitoring, troubleshooting, and ensuring platform reliability in a global IT consultancy.

Contact Center Production Control Engineer, Amazon Connect preferable
Contact Center Production Control Engineer at Miratech ensuring platform reliability in CCaaS environments. Requires AWS expertise and experience in monitoring and troubleshooting.

Network Ops Architect, Observability
Network Operations and Observability Architect designing observability architecture for large-scale Telco consolidation program. Collaborating with cross-domain architects and leading monitoring strategy implementation.

Junior L1 Genesys Support Engineer – EST Shift
Junior L1 Genesys Support Engineer managing callflows updates and troubleshooting issues for Genesys Cloud projects, working in EST time zone while being fully remote.

Contact Center Production Control Engineer, Amazon Connect
Contact Center Production Control Engineer role focusing on AWS and CCaaS platforms at Miratech. Responsible for monitoring and troubleshooting, ensuring platform reliability and performance.

Senior Vice President, Legal & Compliance, General Counsel
SVP of Legal & Compliance safeguarding the legal and regulatory integrity of Miratech, a global IT services company. Delivering legal guidance and oversight while managing risk and compliance.

Senior Network Automation Engineer
Senior Network Automation Engineer automating network configurations for US-based Tier-2 Telco at Miratech. Focused on building ingestion pipelines and eliminating manual engineering labor through automation.

Network Ops & Observability Architect
Network Operations and Observability Architect leading target-state monitoring strategy for large-scale consolidation program at a US-based Telco. Design observability architecture and minimize alert fatigue.

ITSM/ITIL Architect
ITSM/ITIL Architect at Miratech designing process architecture for large-scale network consolidation. Experienced professionals needed for enterprise IT service management in a hybrid work culture.

WFM Consultant, Genesys Cloud
WFM Consultant for Miratech designing and implementing Genesys Cloud WFM solutions. Collaborating with operational teams to enhance contact center management and support WFM capabilities.

WFM Consultant, Genesys Cloud
WFM Consultant configuring Genesys Cloud workforce management for contact center operations. Supporting implementation through training and collaboration with operational teams.

WFM Consultant – Genesys Cloud
WFM Consultant configuring Genesys Cloud WFM capabilities for contact centers. Supporting design, implementation, and training for operational teams in a global IT consulting company.

Voice User Interface (VUI) Designer
VUI Designer creating user-centered voice experiences for IVR applications. Designing call flows and collaborating with engineers and architects to enhance user interaction.

Senior Full-Stack Developer, Front-End Oriented
Senior Full Stack Developer for Miratech playing a key role in Salesforce integrations. Collaborating in an agile team environment to enhance a global voice platform.

Talent Support Consultant
Sourcing, recruiting & Delivery Support Consultant at Miratech supporting global CX and contact center transformation initiatives. Hands-on role focused on coordination, execution, and stakeholder communication.

Senior AWS Backend Engineer
Senior Software Engineer with AWS expertise designing and optimizing cloud-native applications at Miratech. Collaborating with cross-functional teams to ensure scalable and secure backend systems.

Amazon Connect Architect – GenAI Solutions
AWS Architect designing and optimizing digital contact center solutions using Amazon Connect and GenAI technologies. Leading architecture initiatives and integrating enterprise systems for improved customer experiences.

PAM Architect
PAM Architect leading PAM architecture strategy for Miratech, a global IT services company. Designing and implementing PAM solutions using tools like CyberArk and HashiCorp Vault.

Junior Python Engineer – Data, AI
Python Engineer supporting data-driven applications and building scalable pipelines for AI solutions. Collaborate with teams to enhance analytics and decision-making through data-driven technologies in India.

Contact Center Engineer
Amazon Connect Engineer developing and maintaining contact center solutions using AWS services at Miratech. Collaborating with global teams to deliver high-quality contact center functionality.