Freight Broker
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Job Description
Freight Broker managing freight shipments and carrier relationships for U.S.-based companies. Ensuring timely delivery and operational efficiency in logistics operations.
Responsibilities:
- Manage the full freight lifecycle from load booking to delivery and invoicing
- Source and secure carriers for FTL, LTL, and other shipment types
- Dispatch loads and ensure proper documentation is completed
- Track shipments and proactively address delays or issues
- Build and maintain strong relationships with carriers and shippers
- Negotiate competitive rates while maintaining profitability
- Ensure high levels of customer satisfaction through consistent communication
- Maintain and expand carrier network
- Utilize Brokerware and/or other Transportation Management Systems (TMS) for load entry, tracking, and reporting
- Maintain accurate records of loads, communications, and transactions
- Ensure compliance with U.S. transportation regulations and company policies
- Identify and implement process improvements to increase efficiency
- Verify load details for accurate billing and invoicing
- Coordinate with accounting teams for settlements and payment processing
- Monitor margins and ensure profitability per load
Requirements:
- Minimum 2 years of experience as a Freight Broker, Logistics Coordinator, or similar role
- Strong background in 3PL (Third-Party Logistics) operations
- Hands-on experience with Brokerware or similar TMS platforms
- Solid understanding of freight markets, lanes, and pricing strategies
- Strong negotiation, communication, and problem-solving skills
- Ability to multitask and manage high-volume shipments in a fast-paced environment
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