General Manager
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Job Description
General Manager owning P&L, city profitability, and team development for Bird’s Canadian micromobility markets. Optimizing electric-vehicle operations, revenue, and city partnerships.
Responsibilities:
- Own P&L and champion team development for a subset of markets
- Set strategy to maximize revenue and city profitability
- Ensure vehicles are ready and positioned in the right places to maximize revenue
- Oversee in-region KPIs
- Lead or contribute to cross-functional strategy work groups
- Manage a minimum of a five-person team and drive professional development through routine feedback and candor
- Make key decisions for the book of business, driving top-line revenue growth and bottom-line city profitability
- Build and manage relationships with city stakeholders
- Lead or influence cross-functional sprints and special projects across hardware, product, supply chain, inventory, growth, customer experience and support, government relationships, and sales
- Lead operational teams with empathy across customer experience, regulatory compliance, utilization, growth initiatives, and inventory management
Requirements:
- Bachelor's degree, or equivalent
- 7+ years of work experience in operations, strategy, supply chain, and/or consulting
- 5+ years of people management experience
- Ability to lead & influence in a cross-collaborative environment
- Data driven, driving the right outcomes from data backed decision making
- 25% travel
- Highly desired: previous experience navigating and building productive relationships with municipal and regulatory stakeholders
- Highly desired: proven track record managing large-scale physical inventories or distributed hardware networks
- Highly desired: previous experience in the micromobility, logistics, or transportation-as-a-service sectors
- Highly desired: demonstrated ability to lead teams and execute complex tasks in high-pressure or fast-paced environments
- Highly desired: advanced business degree (MBA) or proven history of building and scaling ventures from the ground up
Benefits:
- Plenty of time off to relax and recharge
- A wellness resource to help you wind down
- A work-from-home stipend
- An employer-paid healthcare package
- Bird ride credits
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