German Customer Support Representative
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Job Description
German Customer Support Representative engaging with clients by managing inquiries and requests in German and English. Collaborating with different departments for optimal service delivery.
Responsibilities:
- Respond to inquiries and provide information in German and English
- Manage requests for labeling and trademark use
- Collaborate with internal teams for best experiences
- Provide feedback for continuous improvement
- Handle escalation process
Requirements:
- B2 knowledge of English and German
- Relationship-building skills
- Customer-orientation skills
Benefits:
- Medical insurance after the trial period
- English classes
- Corporate training and parties
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