German Customer Support Representative

Posted 15hrs ago

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Job Description

German Customer Support Representative engaging with clients by managing inquiries and requests in German and English. Collaborating with different departments for optimal service delivery.

Responsibilities:

  • Respond to inquiries and provide information in German and English
  • Manage requests for labeling and trademark use
  • Collaborate with internal teams for best experiences
  • Provide feedback for continuous improvement
  • Handle escalation process

Requirements:

  • B2 knowledge of English and German
  • Relationship-building skills
  • Customer-orientation skills

Benefits:

  • Medical insurance after the trial period
  • English classes
  • Corporate training and parties