Remote Jobs at Helpware
Find your next remote opportunity · 16 Open Positions
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry.
We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better.
With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies.
With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
Spanish Customer Support Representative
Bilingual Customer Support Representative for Helpware handling inquiries for an international ticket marketplace. Problem-solving through phone, email, and social media while ensuring service excellence.
Administrative Specialist
Administrative Specialist managing logistics, procurement, and administrative tasks at Helpware. Seeking an organized individual proficient in English and Ukrainian for remote operations.
Representante de Servicio al Cliente, Portugués y Español
Customer Support Representative providing exceptional service in Portuguese and Spanish. Handling customer inquiries via email and phone while ensuring satisfaction and problem resolution.
German Customer Support Representative
German Customer Support Representative engaging with clients by managing inquiries and requests in German and English. Collaborating with different departments for optimal service delivery.
Junior People Partner
Junior People Partner supporting employee lifecycle and engagement initiatives at Helpware. Working with HR teams to implement HR processes and policies with a supporting team atmosphere.
Senior Copywriter/Technical Writer
Senior Copywriter/Technical Writer at Helpware overseeing all written communication. Ensuring brand voice consistency and enhancing content quality through effective strategy and collaboration.
Recruitment Lead
Managing and scaling hiring operations across European markets, focusing on high-volume and BPO recruitment. Leading a team to achieve hiring targets with a strong market strategy.
HR People Partner
Middle HR People Partner at Helpware supporting HR operations and enhancing team experiences. Conducting performance reviews and advising on HR matters for a growing team in Ukraine.
Information Design Lead
Information Design Lead at Helpware offering design support for proposals and educational materials. Collaborating with global teams to enhance branding and visual communication.
Internal Operations Auditor
Internal Operations Auditor at Helpware focusing on operational efficiency. Designing audit frameworks and ensuring compliance with global standards in an AI-enabled environment.
Sales Development Representative
Sales Development Representative for Helpware, offering exceptional customer service and sales support. Engaging leads through inquiries, cold calls, and maintaining relationships to drive sales growth.
Real Time Analyst
Real Time Analyst ensuring service levels for Operations accounts by managing queues and performance metrics. Collaborating with Team Captains and Management to improve account performance.
Digital Marketing Specialist
Digital Marketing Specialist managing paid media campaigns for automotive dealerships. Collaborating with Performance Managers for successful campaign setups and ongoing optimization.
Customer Service Representative, Vietnamese/English
Customer Support Representative for Helpware focusing on inbound and outbound customer service communications in both English and Vietnamese. Collaborating with teams to ensure customer satisfaction and resolve inquiries.
Customer Support Representative – Part-Time
Customer Support Representative providing assistance via phone and email for customer inquiries and complaints. Engaging with clients and ensuring excellent customer service in Guadalajara, MX.
Customer Service Representative
Customer Support Representative assisting patients and healthcare providers with inquiries via phone and chat. Ensuring satisfaction through clear communication and problem-solving skills.
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