GK POS Developer
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Job Description
GK POS Developer building and supporting retail checkout solutions for Satellite Office’s global-brand clients. Connecting POS, payment, ERP, OMS, and eCommerce platforms.
Responsibilities:
- Design, develop, and maintain GK POS / GK Retail Store Commerce solutions for transaction processing, payments, returns, promotions, and receipts.
- Lead production support, including incident management, major incident handling, root cause analysis, and problem management.
- Develop and maintain integrations between GK POS and ERP, OMS, payment gateway, and eCommerce platforms.
- Collaborate with business stakeholders, store operations, and engineering teams to identify and document requirements.
- Troubleshoot complex production issues through log analysis and system diagnostics.
- Coordinate with vendors, architects, and engineering teams.
- Manage escalations and communicate clearly during critical incidents.
- Drive operational excellence, SLA adherence, RCA quality, and continuous improvement across the retail store network.
Requirements:
- Bachelor’s or master’s degree in computer science, Information Technology, or related field is required.
- 5+ years of experience in Retail/QSR POS systems and store operations is required.
- Strong GK POS/Other POS technical and functional expertise, with hands-on experience in GK POS / GK Retail Store Commerce/Other POS, is required.
- Hands-on experience with Java/J2EE, Spring Boot, REST APIs, Microservices, and SQL.
- Experience with Node.js is required.
- Deep understanding of POS architecture, transaction processing, payments, returns, promotions, receipts, and recovery workflows.
- Experience with POS integrations including ERP, OMS, payment gateway, and eCommerce platforms.
- Strong production support background, including incident management, major incident handling, root cause analysis (RCA), problem management, and release/defect triage.
- Experience with Vue.js, JavaScript, or TypeScript for frontend development is a plus.
- Knowledge of omnichannel retail operations is a plus.
- Experience with AWS, Azure, or Google Cloud Platform cloud environments is a plus.
- Exposure to monitoring and observability tools such as Grafana, Dynatrace, Splunk, or CloudWatch is a plus.
- Familiarity with Agile delivery methodologies and functional architecture is a plus.
- Experience with Kubernetes, Docker, and containerized application support is a plus.
- Excellent stakeholder management, communication, and problem-solving skills.
Benefits:
- Learning opportunities, mentoring, and support
- Team-building events
- Company-wide celebrations
- Wellness programs
- World-class office spaces
- Work with global brands and international client teams
- Continuous learning and development
- Engaging employee programs
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